Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

The German Underwriting Operations team provides end-to-end support across the insurance lifecycle, ensuring efficient policy administration, financial management and control, regulatory compliance, and excellent service to our Underwriters, brokers, and clients.

STARR Europe differentiates itself through its technical expertise, entrepreneurial spirit, operational excellence, and close partnership with the business. We work hand in hand with our Underwriters, providing tailored support and efficient solutions that enable profitable growth. With significant investment in talent, technology, and portfolio expansion, there has never been a better time to join STARR Germany!

Key Responsbilities

• Manage the end-to-end policy administration lifecycle, including submissions, booking, endorsements, cancellations, invoicing, and reinsurance processing.
• Maintain accurate client, production, and financial records while supporting policy documentation and underwriting activities.
• Coordinate with Underwriting, Finance, Reinsurance, and brokers to ensure accurate bookings, tax handling, payments, and operational compliance.
• Monitor production quality, cash allocation, debt collection, reconciliations, and credit control activities, escalating issues where required.
• Produce operational and portfolio reports, maintain workflows and procedures, and support month-end and regulatory requirements.
• Ensure the timely collection and allocation of premium, effective management of receivables, and compliance with internal controls and contractual obligations.
• Drive continuous process improvement initiatives through automation, digital solutions, and the adoption of Artificial Intelligence (AI) tools to enhance operational efficiency, data quality, and service delivery.

Qualification, skills and experience

• Professional qualification in insurance, business administration, finance or a related discipline.
• Previous experience in insurance, underwriting support, broker operations, accounting or policy servicing is advantageous.
• Exposure to international insurance programs or technical lines (construction, property and onshore risks), aviation, casualty, and political violence and terrorism insurance is beneficial.
• Highly organised, with excellent attention to detail and the ability to prioritise effectively.
• Proactive and solution-oriented, with the ability to work independently and take ownership.
• Confident, professional and diplomatic communication with internal and external stakeholders.
• Fluent written and spoken German and English. Other languages are more than welcome!
• Advanced Microsoft Office skills, particularly Excel - you love Excel and Excel loves you!

What we offer

• Interesting, varied and international working environment.
• Modern office spaces in central locations in Munich, Hamburg, Cologne and Frankfurt.
• Permanent full-time employment contract.
• Targeted induction by experienced colleagues.
• There are numerous opportunities for further development. We currently have the following lines of business: aviation, marine, casualty, construction, property, onshore, political violence and terrorism.
• You will be part of a growing team in a global company: A great time to join STARR Germany!
• Competitive salary.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.