About DUAL

Working across 21 countries, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That’s how we have become one of the world’s largest international underwriting agencies (or MGAs) with US$3.4bn GWP.

DUAL is part of Howden, a leading global insurance group with employee ownership at its heart. Founded in 1994, it provides insurance, reinsurance and underwriting services to clients ranging from private individuals to the largest multinational companies. The Group operates in 57 countries, employs over 24,000 people and manages premiums totalling US$50bn on behalf of its clients.

Role overview

We’re looking for an Underwriter – Commercial to join our Sydney Underwriting team.

Working alongside experienced underwriters, you’ll develop your technical underwriting capability across Financial Lines, General Liability and Accident & Health lines while building strong relationships with brokers and gaining exposure to a broad range of risks.

In this role, you will:

• Manage and service an SME renewal portfolio through the DUAL Webrater, our online tracking platform
• Build and maintain strong broker relationships through regular engagement and proactive communication
• Respond to broker enquiries and provide timely underwriting support
• Develop your underwriting knowledge and technical expertise across multiple product lines
• Support business development activities through broker outreach and relationship building

About you

You may currently be a Policy Administrator, Insurance Administrator or Assistant Underwriter with 1-2 years' insurance experience and are looking to progress into a commercial underwriting role.

You'll bring:

• Experience in the insurance industry, ideally within a policy administration, insurance administration or assistant underwriting role
• A genuine interest in developing a career in underwriting
• Strong communication and relationship-building skills, with confidence engaging brokers by phone
• Excellent customer service, organisation and attention to detail
• A proactive approach and willingness to learn

This is a great opportunity for someone seeking career progression into a technical underwriting role with strong exposure to broker relationship management and commercial insurance products.

What do we offer in return?

A career that you define.

Of course, we offer a competitive range of rewards and benefits to support you, but we know you expect all that.

What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
 
Our culture: people first

Our core values dictate how we live and work. We’re a group with independence and people at its heart – and a home for talent with a unique culture: the biggest small company in the world.

Being a people-first business has always been central to who we are. Our vision was to create an independent organisation with a distinctive culture that would survive and thrive through the people who shape it. Finding the most talented and entrepreneurial individuals to join the group has been, and will continue to be, key to our success.

Diversity and inclusion

At DUAL, our people are our greatest strength. We are committed to building an open and inclusive culture where everyone feels trusted and that they belong. We work to ensure all candidates, employees, clients and business partners are treated with fairness and respect.

We want every candidate to be able to bring their best to the recruitment process, so if you require reasonable accommodation at any stage, please let us know and we will work with you to provide appropriate support.