Job Description:

The Jobholder, as a member of the Flight Hour Services (FHS) entity, supports Fleet Health Lead for the delivery and performance of the Fleet Watch and Health Monitoring activities provided to the SIA A380 fleet and provides operational support to the engineering activities to the SCOOT A320 Family fleet.  

Job Responsibilities

• Pre-Departure Check and Flight Watch activities on Shift basis

• Monitoring of Recurring Defects / Trend Monitoring with the usage of AIRMAN and SKYWISE

• Support daily operations for main base and outstation

• Provide MRO with engineering recommendations for predictive and preventive maintenance

• Expedite Critical Mods at Line Maintenance in collaboration with Materials Management, Planning and Operations. 

• MRO daily tasks management 

• Support of AOG events and critical troubleshooting on aircraft

• Support the preparation of AOG reports and coordinate any post-AOG follow-up 

• Assess defect rectification opportunities in collaboration with Materials Management, Planning and Operations.

• Serve as interface between Airbus Head Office Customer Support Department and Customer

• Support technical or ad-hoc projects and process improvement as required

• Provide technical support outside of office hours on shift and duty basis

• Ensure that emerging fleet issues are communicated to the TSP Engineering Team for long term engineering follow-up.

• Support ad-hoc local / overseas mission

Secondary Responsibilities

• Support and develop new Business case related to AOTP improvement.

• Participate in SKYWISE development, trials and improvement

• Provide technical inputs to Fleet Health Lead to support TSC/RIC/TRM discussions 

General

• Customer satisfaction acting on relationship, collaboration and performance

• Compliance with Regulation, Airworthiness and Quality standards

• Adherence with Ethic and compliance directive and course fulfillment

• Propose additional values to support Airbus Services (Digital Tool, Methodology, MRO Standards…)

• Team ramp-up and competence development.

• Team wellbeing and speak up

Job Requirements

• Minimum degree holder in Engineering or Aircraft maintenance license holder

• Minimum 5 years of relevant experience in Airline/MRO/OEM, in an engineering/technical position

• Great organizational skills, flexibility managing multiple priorities, working to changing deadline and attention to details

• Ability to work under stress

• Unyielding commitment to excellence, delivering the best possible outcomes for customers

• Excellent interpersonal and communication skills, ability to work well in a team

• Maintenance environment experience is a strong positive

• Project/continuous improvement skills

• Possess Class 3/3A driver’s license

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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