Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff!
Hospital Location
Cleveland Medical Center - 11100 Euclid Ave, Cleveland, OH 44106
What will your job involve?
Working with clinical staff to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
Maintaining adequate inventory levels of container stock at a location and department level
Clear communications and strong relationship management with hospital staff and Daniels staff
Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
Ensuring staging area is neat and orderly after entering and before leaving the facility
Standing and walking for a significant part of the day
Lifting containers weighing up to 50 lbs
Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs
What are we looking for?
Standard Hospital Vaccinations!!!
Willingness to take a 5 panel urine drug screening
Willingness to take a 7 year background check
Previous experience in a warehouse labor-intensive job (repetitive lifitng of 50lbs to 75lb containers!!)
Basic math and ability to read/record weights accurately
Familiarity with weighbridge/scale systems
Comfort with repetitive tasks while maintaining quality standards
Comfortable standing for extended periods and working in PPE
Proven longevity with employers
Can-do attitude!!
Seeking EVS, Housekeeping, Sterilization Technician Experience!
Why work for us?
Job stability – as an essential service to healthcare we are non-seasonal and recession proof
Consistent work hours – Monday – Friday (6AM-2:30PM)
Location – Cleveland Medical Center
Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one!!
Permanent position – This is a Full-time permanent role of 40 hours per week
Competitive salary – This position is offering a set rate (non-Negotiable) of $21.00-$23.00 per hour!
