Technology Partner, AI & Automation

The Technology Partner will help identify opportunities to use AI, automation, and existing technology to improve how we work across Openwork. This is a hands-on role for someone who enjoys experimenting with tools, solving problems, and turning ideas into practical solutions.

You don’t have to be a traditional software developer to be successful in this role. We’re interested in someone who knows their way around technology, enjoys learning new tools, and can figure out how to build, configure, or connect solutions that solve real business problems.

You’ll work with people across the company to understand how processes work today, identify opportunities for improvement, and develop solutions that reduce manual work and make our teams more effective. Some projects may involve automating a small task, while others may require rethinking a workflow or building something new.

AI is changing quickly, so we need someone who’s comfortable learning as they go, trying different approaches, and working through the process of testing, troubleshooting, and improving a solution until it works.

What You’ll Do

• Explore AI tools, automation platforms, and existing systems to identify ways to improve business processes.
• Work with teams across Openwork to understand their workflows, challenges, and needs.
• Identify opportunities to reduce manual work, improve efficiency, and solve recurring business problems.
• Build, configure, test, and refine AI-powered tools, automations, and workflow solutions.
• Connect existing tools and systems where possible to create more efficient processes.
• Experiment with different technologies and approaches to determine what works best for each use case.
• Troubleshoot issues, test for accuracy and reliability, and make adjustments based on results and user feedback.
• Explain solutions and recommendations in a way that makes sense to both technical and nontechnical audiences.
• Help implement new workflows and make sure the people using them understand how they work.
• Document solutions and processes so they can be maintained, improved, and used consistently.
• Stay current with emerging AI capabilities and look for practical ways to apply them to the business.

What We’re Looking For

• Hands-on experience using AI tools, automation platforms, or technology to build, improve, or streamline processes.
• A strong interest in AI and a desire to keep learning as the technology evolves.
• The ability to break down a problem, understand what needs to be accomplished, and work toward a practical solution.
• Comfort experimenting with tools, testing different approaches, and troubleshooting when things don’t work as expected.
• Good judgment around when technology can help, when a process needs to change, and when a proposed solution may not be the best fit.
• Strong communication skills and the ability to work with people who have different levels of technical knowledge.
• The ability to understand someone else’s needs, ask thoughtful questions, and explain ideas clearly.
• Attention to detail and a focus on building solutions that work consistently, not just once.
• The ability to manage multiple projects, adapt to changing priorities, and take ownership of work from start to finish.

Why Openwork?

You’ll have the opportunity to help shape how a growing company uses AI and automation. Rather than stepping into a role with every process already defined, you’ll have room to explore, build, test, and help determine what works.

If you enjoy learning new technology, solving real problems, and seeing the results of something you’ve built, we’d love to hear from you.