Key Responsibilities 

• Own end-to-end authoring of VEIR's field related product documents, including Installation Manuals and Operation & Maintenance (O&M) Manuals, taking each from outline to 80% draft to released 100% version in step with our product development stage gates. 
• Write and maintain supporting technical documents including Functional Specifications, Control Philosophy and Sequence of Operation documents, Guide Specifications, Preventive Maintenance schedules, Commissioning Test Plans, and Manufacturing Assembly Instructions. 
• Assemble data center submittal packages and contribute technical content to datasheets, user guides, application notes, white papers, and training materials. 
• Interview subject matter experts and work directly from engineering source material (CAD and general arrangement drawings, P&IDs, process flow diagrams, electrical single line diagrams, control panel schematics, BOMs, FMEAs) to produce accurate, complete procedures. 
• Write clear, task-based procedures for installers, operators, and field technicians working with high-voltage power equipment, cryogenic (liquid nitrogen) cooling systems, and industrial control panels; apply consistent hazard and safety messaging (e.g., ANSI Z535, NFPA 70E). 
• Partner with Engineering and Product Marketing to source and specify illustrations, renderings, diagrams, and labeling so visuals and text stay technically accurate and consistent. 
• Run structured review and approval cycles with Engineering, Field Service, Quality, and Product; manage document version control, revision history, and change requests as designs evolve. 
• Create and refine documentation templates, a style guide, and standards that support scalable documentation across product families, sites, and customers. 
• Manage multiple large documents simultaneously; prioritize against product and customer deployment milestones and meet deadlines. 

In the first 3 months you'll

• Learn VEIR's product architecture, superconducting cable and cryogenic cooling systems, controls, and how our systems are installed, commissioned, and maintained at customer sites 
• Audit existing documentation against our product readiness standard; build a prioritized documentation plan with owners, reviewers, and due dates 
• Establish the documentation toolchain, templates, style guide, and SME review workflow with Engineering, Solutions, Product, and Field Service 
• Deliver approved outlines and first drafts of the Installation Manual and O&M Manual for our lead product 
• Take feedback from multiple stakeholders and iterate rapidly; demonstrate flexibility and strong communication 

In the first 6 months you'll

• Release the Installation Manual, O&M Manual and Guide Specification for our lead product, ready for customer deployment 
• Complete supporting documents such as Functional Specifications, Control Philosophy / Sequence of Operation, Preventive Maintenance Manual, Spare Parts List, and Commissioning Plan 
• Deliver a reusable submittal package and documentation set that can be adapted for new sites and product variants 
• Document a sustainable documentation process (templates, review gates, version control, ownership) the team can run after the contract 
• Establish yourself as the go-to expert on how VEIR documents its products for customers and the field 

To be successful in this role

• 4+ years of professional technical writing experience, ideally at a hardware company in the industrial power, electrical equipment, energy, or industrial infrastructure space 
• A portfolio of large, complex documents you authored, such as installation manuals, O&M manuals, commissioning or test procedures, and technical specifications 
• Proven ability to read and work from engineering source material: mechanical and electrical drawings, single line diagrams, P&IDs, schematics, and BOMs 
• Working knowledge of electrical power equipment and safety practices; experience writing safety-critical procedures with clear hazard messaging 
• Strong command of structured, task-based writing, plain technical English, and document design (headings, tables, callouts, illustrations) 
• Ability to communicate effectively with engineers and field technicians; skilled in asking clarifying questions and running efficient SME interviews 
• Demonstrated project management capability; ability to drive multiple concurrent documents to release under deadline 
• Collaborative mindset; experience working with cross-functional technical teams and iterating on feedback without becoming defensive 
• Required software: Microsoft Office (Word, Excel); a professional authoring/layout tool (Adobe FrameMaker, InDesign, MadCap Flare, or equivalent); Adobe Acrobat 

Nice to have (not required): 

• Experience documenting switchgear, transformers, cables, power distribution, or utility/grid equipment 
• Experience with cryogenic, thermal, or fluid process systems (liquid nitrogen, refrigeration, cooling loops) 
• Familiarity with industrial control systems (PLC/HMI, alarm lists, interlocks, ISA-106/ISA-18.2 concepts) 
• Experience writing for data center, EPC, or utility customers, including submittal packages and guide specifications 
• Knowledge of documentation standards and compliance requirements (IEC/IEEE 82079-1, ANSI Z535, UL/CE/CSA documentation) 
• Experience developing training materials or eLearning for field and operations teams