PURPOSE

The purpose of this document is to help prospective team members better understand the role and responsibilities of the position of Solutions Project Manager at OpenDoor, WPP’s bespoke global operating model for Amazon. The role may also be referred to as Technical Project Manager.

ABOUT WPP & OPENDOOR

At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.

Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon.

OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next level productivity, fuelled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future.

By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity.

ABOUT THE ROLE

We are looking for an experienced Solutions Project Manager to introduce the delivery rigour needed to turn complex Data and Technology requirements into clear, manageable and achievable plans. This role sits at the centre of OpenDoor’s advertising data and technology delivery environment, aligning dependencies, milestones, resources and decisions across Data Excellence, Data Engineering, Business Intelligence, Measurement, Product and wider technical partners.

This role is based in London and reports into the OpenDoor VP Excellence & Engineering (Solutions Architect) leadership team. It provides the structure through which OpenDoor manages client expectations and resource utilisation, maintains an integrated view of delivery, establishes clear ownership, identifies risks and constraints early, and ensures technical and non-technical stakeholders have accurate information on progress, decisions and next steps.

No two days are the same. This is a role where you will be challenged and have the platform to flex your delivery skills and make significant impact in a fast-paced, collaborative and high-impact team environment.

RESPONSIBILITIES

• Translate agreed solution scope into end-to-end delivery plans covering discovery, requirements, design, build, quality assurance, user acceptance, deployment, handover and closure.
• Map and actively manage cross-discipline dependencies, critical paths, sequencing and hand-offs across Data and Technology teams and external partners.
• Work with solution owners and discipline leads to confirm objectives, deliverables, acceptance criteria, assumptions and exclusions, maintaining traceability from requirements through to delivery and sign-off.
• Establish proportionate governance, including project kick-offs, workstream plans, RAID management, decision logs, status reporting, change control, steering forums and escalation routes.
• Partner with discipline leads to identify required skills, resource demand, availability and constraints, highlighting capacity conflicts early and supporting prioritisation decisions based on delivery impact.
• Create clear, reliable communication structures for client and account stakeholders, including delivery milestones, dependencies, risks, decisions, changes and recovery plans.
• Facilitate effective collaboration between data, engineering, BI, measurement, product, operations, market and client teams, ensuring actions have clear owners and completion dates.
• Identify and assess risks and issues, drive mitigation and resolution, maintain escalation discipline, and evaluate the impact of requested changes on scope, timeline, quality and resource.
• Coordinate quality assurance, user acceptance, documentation, training, access, support models and production-readiness checks before release or handover.
• Provide concise, evidence-based reporting on milestones, forecast dates, delivery confidence, resource pressure, decisions required and corrective actions.
• Review delivery performance and lessons learned, then improve templates, workflows and project controls to increase consistency, transparency and predictability across the Data and Technology portfolio.

QUALIFICATIONS

• Proven experience delivering complex technical, data or digital projects in a matrixed organisation, agency, consultancy or software environment.
• A strong track record of building and managing integrated plans that span multiple technical disciplines, teams, markets or delivery partners.
• Practical knowledge of Agile, Waterfall and hybrid delivery approaches, with the judgement to apply proportionate controls to different types of work.
• Experience managing scope, milestones, dependencies, RAID logs, change control, governance forums, status reporting and delivery recovery plans.
• Clear and confident communicator with strong stakeholder management and facilitation abilities, able to collaborate effectively with technical and non-technical colleagues across cross-functional account teams, markets and business functions.
• Confidence working with technical specialists across data engineering, analytics, business intelligence, cloud platforms, software development, data governance or adjacent fields.
• Experience with media campaign data, digital ad serving technologies, AdTech, MarTech, data platforms or reporting solutions is desirable.

PREFERRED QUALIFICATIONS

• Experience using project and work-management tools such as Jira, Confluence, Smartsheet or Wrike, and maintaining a reliable single source of truth for delivery.
• PMP, PRINCE2, Scrum or equivalent project-management certification.
• A structured, accountable and adaptable working style, with close attention to detail and the ability to maintain momentum in a fast-paced global environment.

BENEFITS OF OPENDOOR

• Unparalleled access: Gain direct experience working with one of the world’s most innovative and influential companies.
• Mentorship and training: Learn from experienced professionals across WPP and the broader OpenDoor partnership.
• Cutting-edge technology: Work with industry-leading data, technology and workflow platforms, including WPP Open.
• Data-driven environment: Strengthen your ability to turn complex data and technology activity into measurable client outcomes.
• Global impact: Contribute to work that supports Amazon across markets, businesses and disciplines.

HOW TO APPLY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.