What Warehouse Operations contributes to Cardinal Health

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The primary purpose of the Lead Associate, Warehouse Operations is to support the Warehouse Supervisor through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. In addition, this job assists in coordination of receipt of shipments and scheduling of incoming trucks, as well as making internal appointments. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Lead Associate, Warehouse Operations also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.

Responsibilities

• Follows standard operating procedures and audit warehouse operations to facilitate successful operational activities within the warehouse. Completes assigned inspection tasks and supports internal and external audits as requested. Orders office and packaging supplies, evaluates their usage, and obtains supervisor approval.

• Directs workflows on the floor of the warehouse, including packing, unloading, shipping and managing delivery schedule. Reallocates resources based on operational needs and ensures that emergency and/or special requests are processed and delivered as coordinated.

• Analyzes internal data and reports on productivity and efficiency to help determine when and where the warehouse is performing better or worse than expected. Reports daily metrics in Teams and reports the warehouse's physical capacity.

• Coordinates with Warehouse Supervisors to align on warehouse and inventory priorities, in alignment with operational objectives. Discusses the daily work plan with the supervisor and coordinator and reviews the previous shift's closing report at the start of the shift to adjust the work plan.

• Assists in inbound and outbound workload forecasting through historical and trend analysis to determine how labor should be utilized.

• Assists in inventory management, and helps with stocking and shipping, as necessary. Investigates product-related errors in assigned work areas, follows up on the handling of products pending resolution of DSCSA or system issues, and completes the requested form.

• Participates in daily Operations Huddles and other meetings as assigned, leads Operations Gembas as assigned, and serves as backup to lead the area's Mini-Gembas.

• Addresses day-to-day operational matters with employees, responds to messages in assigned chats, and creates tickets for the assigned work area.

• Fulfills on-the-job training (OJT) requirements for new employees and supports employee training on the use of the time and attendance platform.

• Responds to calls from Security to coordinate supplier access to the facilities during the assigned shift.

• Conducts visual inspections (walkthroughs) of the department, ensures that equipment batteries are in good condition, reports near misses and accidents in Intelex, and verifies the number of accident-free days in the assigned area.

• Promotes a healthy and harmonious work environment.

• Performs other duties as assigned by the Company.

Qualifications

• Bachelor Degree in Business Administration, Supply Chain, Marketing or equivalent work experience.

• Five years of experience working in a warehouse environment.

• Previous experience as a coordinator is preferred.

• Knowledge of Microsoft Office.

• Bilingual English and Spanish is a must.

• Ability to bend, stoop, and lift up to 70 pounds on a regular basis is required.

• Work Schedule: 6:30pm - 3:00am

What is expected of you and others at this level

• Applies extensive knowledge and company policies to complete a wide range of assignments
• Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
• Takes the lead in effectively applying new processes and skills in accomplishing assignments
• May provide technical guidance and training to others
• Maintains appropriate licenses, training and certifications
• Works on complex problems that require independent action and a high degree of initiative to resolve issue
• Makes recommendation for new or revised processes and has a role on the implementation
• Adheres to all quality guidelines
• Works with minimal degree of supervision
• Has latitude to make decisions in exceptional circumstances within established guidelines
• Provides guidance to less experienced team members
• May have team leader responsibilities but does not formally supervise

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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