Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Administrative

Job Description & Summary

Meet your future team

Join the Assurance support team, where you will work closely with Assurance Directors and colleagues from the team to help coordinate key administrative, client-facing, and operational activities. In this role, you will collaborate with a wide range of internal stakeholders to ensure Directors can focus on delivering value to clients while maintaining smooth day-to-day operations.

What your role will look like

• As a junior administrative professional, you will play an important role in supporting Assurance Directors by coordinating activities, maintaining accurate information, and ensuring administrative processes run efficiently. Your work will contribute directly to service quality, effective stakeholder coordination, and the smooth management of priorities across the Assurance business.
• Coordinate complex meeting arrangements, including scheduling, rescheduling, meeting rooms, catering, and equipment logistics.
• Support Directors in managing key administrative and business activities, including training invitations, reminders, and agenda-related coordination.
• Facilitate travel and visa arrangements, providing guidance on standard requests and connecting stakeholders with specialist teams when required.
• Maintain accurate information in internal systems, including opportunity updates and contact management in Salesforce.
• Support compliance and operational processes through TS checks, validations, and documentation management activities.
• Contribute to the preparation, review, and organisation of business documentation while ensuring quality and consistency of deliverables.
• Provide guidance on internal templates, expense-related questions, and available support services, directing complex requests to the appropriate specialist teams.

Your growth and opportunities

• Develop expertise across a broad range of administrative, operational, and business support activities within Assurance.
• Gain exposure to senior stakeholders, client-related processes, and key internal systems while progressively taking ownership of more complex coordination responsibilities.
• Build transferable skills in stakeholder management, process improvement, and business operations.

The skills you bring

• BTS degree or equivalent.

• Minimum 1 year of experience in a personal assistant, administrative support, or customer service role.

• Customer service experience supporting stakeholders remotely and managing requests effectively.

• Microsoft 365: Proficient / Independent use.

• Working knowledge of business tools such as Salesforce, DMS, Cytric, Time & Expense, Cornerstone/Vantage, Webex, ticketing systems, and LuxTrust.

• Fluency in French and English

Ways of working

• You collaborate effectively with colleagues and stakeholders, building trust and contributing to shared outcomes.
• You organise and prioritise activities effectively, managing multiple requests while maintaining quality and attention to detail.
• You analyse information logically, identify issues, and contribute to practical solutions that support business operations.
• You act with integrity, handle confidential information with care, and uphold high ethical standards in every situation.
• Additional skills that would support your success
• Customer service certification.
• The skills listed reflect what matters most to succeed in this role. If your experience aligns with them, even if your path looks different, we encourage you to apply and start the conversation with us.

Take your next step

Support business leaders, build valuable operational expertise, and help enable high-quality client service across Assurance. Work alongside experienced professionals, broaden your exposure to key business processes, and contribute to a team that values collaboration, quality, and continuous growth. Grow here. Go further.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, AI Fluency, AI-Human Collaboration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Tooling {+ 34 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date