Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services Report as having the top ranked Behavioral Health EHR solutions.     

** We attend the office twice per week.     

The Opportunity:

We are seeking a skilled System Administrator for Applications (OpenShift/AWS) to assist in managing, configure, and secure a hybrid IT infrastructure that spans both on-premises and cloud environments. This role has direct interaction with other teams, working together to deploy new components, implement the appropriate monitoring points for the new releases, create and maintain the respective runbooks to secure operations with his/her peers. This role also has a critical participation on the review, preparation and use of new technology moving into production environments.

Your Responsibilities:

• Assist in the installation, configuration, and maintenance of application software across both on-premises and cloud-based environments.
• Collaborate with senior team members to deploy and release updated versions of software applications.
• Support the organization of installations and updates in compliance with Change Control policies.
• Help develop and maintain application configurations and contribute to runbook documentation.
• Evaluate and apply patches as needed under the guidance of senior staff.
• Research and suggest tools or technologies to address business needs in hybrid infrastructures.
• Monitor system performance and respond to potential issues in a timely manner.
• Review system audit logs and escalate findings to the appropriate team members.

• Provide technical support to the IT Operations team to improve workflows and procedures.

Qualifications:

• At least solid intermediate English proficiency.
• Experience working with Linux Operating Systems.
• Experience with container technologies such as OpenShift, Docker, or Kubernetes.
• Experience managing AWS services or similar cloud technologies.
• Experience with supporting Java applications in enterprise environments.
• Hands-on experience with application servers like Apache Tomcat or Oracle Application Server.
• Experience in scripting with Bash or Python for administrative tasks.

• Experience with automation tools like Ansible, Puppet, or Chef.

What we offer you:

• Economic bonus and merit review.
• Full Health Insurance (EPS and oncologic) for you and your direct dependents.
• Fully paid English lessons.
• All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.).

** This company promotes the inclusion of people with disabilities in the workplace (Law No. 29973).

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.