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Sobre esta vaga de Support Engineer II - TMS na Blue Yonder

Blue Yonder · Presencial · Monterrey

Job Title: Support Engineer II – TMS

Overview

Provide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies.

Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.


What you'll do:

  • Deployment and troubleshooting application related issues
  • Troubleshooting, fixing, and preventing application availability issues
  • Application health monitoring
  • Developing automations (Python, Cycle, RPA etc.)
  • DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)
  • Responsible to handle Critical Cases

What we are looking for:


Industry experience:

  • 4 years of experience

Interpersonal Skills Desired

  • Troubleshooting & Problem-Solving mindset
  • Self-learning
  • Empathy
  • Customer Service
  • Communication skills

Technical Skills:

  • Experience with any Transportation Management system
  • PLSQL
  • Oracle/SQL Server Database
  • Windows/Unix OS Concepts
  • Python
  • MS Azure
  • App Dynamics
  • Splunk

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

  • Competitive Salary
  • Christmas Bonus (30 days)
  • Savings Fund
  • 15 Vacation Days first year and 60% Bonus
  • Major and Minor Medical Service insurance for you and your family
  • Life Insurance

#LI-JA1


Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Sobre a Blue Yonder

Who are we? We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise. What do we do? Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue

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