JOB REQUISITION

LOCATION

JOB DESCRIPTION

Job Summary:
Client Services Managers maintain ongoing communication with candidates, providing career guidance and assisting with the interview and onboarding process in a timely manner. They work closely with candidates, branches, and Protiviti, always with the utmost care, respect, and professionalism.

Key Responsibilities:

• Back up the Client Services Manager as the primary point of contact.
• Manage a team of 1+ people
• Provide guidance and training to other team members
• Conduct regular check-ins and performance reviews.
• Serve as the point of contact between cross-functional teams and candidates.
• Update local branch recruiters and national teams on recruiting needs.
• Coordinate and schedule interviews with hiring managers and technical leads.
• Ensure a positive experience for Protiviti, recruiters, and candidates throughout the process by maintaining timely communication and feedback.
• Support the successful execution of IT deployment projects.
• Coordinate project activities, ensuring resources, tasks, and milestones are tracked and documented.
• Identify possible compliancy violations with end clients.
• Track and report on project deliverables, ensuring timely task completion.
• Screen candidates provided by local and national Recruiters on all client job orders and provide exceptional service for both parties.
• Resolve any customer service issues quickly and efficiently to maintain the highest level of satisfaction.
• Coordinate job order and candidate submittal process with Protiviti and the end clients.
• Redeploy good candidates, where possible, with any open jobs.

Top Reasons to Work for Robert Half:

• EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.

• PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com.

• UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

• TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.

• RESPECTED WORLDWIDE – Robert Half has appeared on FORTUNE magazine’s list of “Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.

• OUTSTANDING CORPORATE RESPONSIBILITY – We believe in an “Ethics First” philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half’s Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB LOCATION