ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Supervisor, Bioanalytical Services - Flow Cytometry

Shift: Friday - Monday | Four 10-Hour Shifts

Overview

We are currently seeking a Supervisor, Bioanalytical Services - Flow Cytometry to join our diverse and dynamic team. In this role, you will serve as the operational lead for assigned studies, overseeing study execution, timelines, scheduling, inventory management, resource allocation, and study-related communications. You will play a critical role in ensuring studies are delivered on time, within quality standards, and in compliance with applicable regulatory requirements.

This position is primarily focused on study oversight and project leadership while providing direct supervision and development for a team of approximately 4-5 laboratory analysts.

What You Will Be Doing

• Serve as the operational lead for assigned studies, providing oversight of study execution, timelines, deliverables, and overall study performance.
• Coordinate study scheduling, inventory management, resource planning, and laboratory workflows to ensure project milestones and client expectations are achieved.
• Partner closely with laboratory analysts to ensure run packets, testing activities, and study deliverables are completed accurately and within established timelines.
• Monitor study progress and proactively address operational challenges to support successful project execution.
• Participate in study-related meetings and provide project updates and operational support as needed.
• Coordinate daily laboratory activities and workload assignments to ensure efficient utilization of resources.
• Ensure compliance with SOPs, GxP requirements, quality standards, and client expectations.
• Maintain inspection readiness and support quality and compliance initiatives within the laboratory.
• Identify and implement process improvement opportunities that enhance operational efficiency, quality, and client satisfaction.
• Collaborate with cross-functional teams to ensure successful study execution and delivery of client commitments.
• Provide leadership, coaching, training, and performance management support for a team of approximately 4-5 direct reports.
• Foster a culture of accountability, continuous improvement, collaboration, and scientific excellence.
• As a member of staff, embrace and contribute to our culture of process improvement by streamlining processes, adding value to the business, and meeting client needs.
• Perform other related duties as assigned.

Your Profile

• Minimum of 3 years of hands-on Flow Cytometry experience required.
• Experience working within a CRO, bioanalytical, pharmaceutical, clinical research, or other regulated laboratory environment.
• Demonstrated experience leading studies, projects, laboratory operations, or other operational activities.
• Experience with study scheduling, resource planning, inventory management, and workflow coordination.
• Strong understanding of GxP regulations, quality systems, and regulated laboratory operations.
• Excellent organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Bachelor's degree in Biology, Biochemistry, Clinical Laboratory Science, or a related scientific discipline preferred. Associate degree with relevant experience will be considered.

Preferred Qualifications

• Previous supervisory or people management experience.
• Experience leading study-related meetings and project discussions.
• CRO industry experience supporting bioanalytical studies.
• Experience driving process improvement initiatives.
• Experience coordinating cross-functional teams and supporting complex study execution.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply