Title:

Supervising Medical Billing Clerk [RP-N]

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Patient Accounts

Time Type:

Full time

Weekly Hours:

37.5

FTE:

0.9375

Shift:

First Shift (United States of America)

Summary:

About the Role:
As a Supervising Medical Billing Clerk, you'll lead a team responsible for ensuring accurate and timely medical billing while supporting the financial operations that help deliver outstanding patient care. This role combines team leadership, problem-solving, and revenue cycle expertise to ensure billing processes run smoothly and efficiently.

If you enjoy coaching others, improving processes, and tackling complex billing challenges, this could be the right opportunity for you.

The starting annual salary for this position is $55,817 and this can include a full comprehensive benefits package. This will also include an additional geographic differential of $4.09/hr.

What You'll Do:
Supervise, train, and support a team of medical billing professionals.
Monitor billing activity, account accuracy, and staff productivity to ensure timely claim submission and follow-up.
Serve as a resource for complex billing questions, account discrepancies, and reimbursement issues.
Work with patients, insurance carriers, auditors, and internal teams to resolve billing concerns.
Review production reports, identify issues, and implement solutions to minimize billing delays.
Monitor open accounts and outstanding balances, ensuring timely resolution.
Recommend and support process improvements that enhance efficiency and accuracy.
Assist with staffing coverage and maintain a hands-on understanding of billing workflows.

What You'll Bring:
Experience in medical billing, patient accounts, revenue cycle, or healthcare finance.
Knowledge of insurance billing requirements, reimbursement processes, and third-party payer guidelines.
Leadership or supervisory experience with a focus on coaching and team development.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and customer service abilities.
Experience working with billing systems, reports, and healthcare data.
A commitment to accuracy, accountability, and continuous improvement.

Who Will Be Successful in This Role?
You may be a great fit if you:
Enjoy leading and developing others.
Can balance day-to-day operations with long-term process improvement.
Thrive when solving complex billing and reimbursement challenges.
Have a strong eye for detail and a commitment to quality.
Build positive relationships with staff, patients, and external partners.

Why You'll Love Working Here:
At Roswell Park Comprehensive Cancer Center, every role contributes to advancing cancer care, research, and innovation. You'll be part of a mission-driven organization where your leadership helps support the financial processes that allow patient care and research to thrive.

We offer:
Meaningful work that supports patients and the fight against cancer.
A collaborative environment that values leadership, teamwork, and professional growth.
Comprehensive health, dental, vision, and retirement benefits.
Opportunities to develop your career within a nationally recognized cancer center.

Join a team where your leadership and billing expertise help ensure a seamless experience for patients while supporting the mission of a world-class cancer center.

Qualifications:

Required Education and Experience

1. Associate’s degree and the equivalent of one (1) year of full-time experience in medical billing and follow-up procedures or a related field; or
2. High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in medical billing and follow-up procedures or related field.

NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) is committed to equal employment opportunity. We do not discriminate against employees, applicants, or job seekers on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, performance, and business needs. We are committed to maintaining a fair, respectful workplace where employees are valued for their contributions and supported in advancing our mission.

Reasonable Accommodation Request

RPCIC is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, employment process, or to perform your job, please contact HR-BenefitsandLeaves@roswellpark.org and provide information about your request and preferred contact method.

Our Core Values

RPCIC is committed to fostering an environment where patients, families, employees, volunteers, and members of our community are treated with dignity, courtesy, and respect. We believe our mission is strengthened when individuals contribute their experiences, perspectives, and ideas and work together toward a common purpose. Our actions are guided by our core values of Innovation, Integrity, Teamwork, Commitment, Compassion, and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.