Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:

Department:

The Student Financial Aid Specialist 2 provides counseling and administrative assistance in the Eligibility, Analysis and Operations area in Student Financial Aid (SFA) for undergraduates, graduate and professional students within the Office of Strategic Enrollment Management (OSEM).

Reviews and processes student financial information related to verification and awarding of financial aid in a timely and accurate manner ensuring full compliance with all applicable statutes, rules and regulations at the federal, state and institutional levels. Verifies eligibility of aid and awards and revises financial aid packages. Performs professional judgment and approves or denies appeals. Provides information and administrative support to staff in SFA, Colleges/Departments and at regional campuses. Assists with the development of policies and procedures. Maintains statistics. Researches and resolves problems. Serves on committees. Performs other duties and projects as assigned.

Detail Oriented/Work Quality: Performs duties with a high level of attention to detail to minimize errors and consistently complete work according to departmental procedures and standards. Effectively prioritizes and manages a wide range of activities in daily work.

Problem Solving/Critical Thinking: Applies problem solving and critical thinking skills to address problems and utilizes creativity and available resources to find solutions. Analyzes problems appropriately and applies an understanding of potential short and long term effects.

Culture Contributor: Makes a positive contribution to the departmental, regional, and organizational culture. Models OSEM shared values. Is a collaborative teammate.

Duties/Responsibilities

50% Provides counseling and administrative assistance in the Eligibility, Analysis and Operations area in Student Financial Aid (SFA) for undergraduates, graduate and professional students within the Office of Strategic Enrollment Management (OSEM). Counsels students, families, and other users regarding financial aid. Verifies eligibility of aid. Awards and revises financial aid packages. Processes, approves and denies appeals. Authorizes scholarships. Monitors student accounts. Assures compliances with federal and state regulations, in addition to university policies.

30% Evaluates, processes, and/or certifies consortium agreements, private and university loans. Provides information and administrative support to staff in SFA, Colleges/Departments, and at regional campuses. Serves as liaison for the university, external education communities, and the general public. Conducts orientations and presentations. Trains campus partners.

20% Assists with the development of policies and procedures. Maintains statistics. Researches and resolves problems. Serves on committees. Performs other duties and projects as assigned.

Education/Experience
Required: Bachelor's degree or equivalent combination of education/experience required; 2 years of relevant experience is required; Ability to follow policies and procedures; Ability to learn and navigate multiple databases required for processing financial aid; Ability to perform standard business math, such as calculate rations and percentages, and track financial data.

Desired: Two to four (2-4) years of relevant experience preferred. At least two years of work experience in a financial aid office in higher education; Willingness to take on responsibilities as needed. Strong interpersonal skills; Ability to work both independently and, in a team-oriented environment; Possess strong attention to detail, analytical, and organizational skills.

Additional Information:

To apply, submit a current resume and cover letter describing your qualifications and interest in the position.

The pay range for this position is $20.24-$21.35/hr. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.

Career Roadmap

Function: Academic Administration

Sub-Function: Student Financial Aid

Career Band: Individual Contributor - Specialized

Job Level: S2 Experienced

Location:

Position Type:

Scheduled Hours:

Shift:

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.