At Sun Life, we’re driven by our Purpose: helping our  Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.  

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

At Sun Life Financial, we work together, share common values and encourage growth and achievement.  Join our talented, diverse workforce and launch a rewarding career. 

Digital Business and Technology Solutions (DBTS) provides the technology and services our business partners need to help customers achieve lifetime financial security.  Through innovation and collaboration, we strive to continually find new and better ways to bring value to Sun Life. 

Role Summary:

We are seeking a highly motivated and detail-oriented individual to join our Enterprise Data Governance Office (EDGO) as a Business Process Analyst. In this role, you will support the design and improvement of key data governance processes including regulatory compliance, metadata management, and data quality monitoring. You’ll collaborate with stakeholders across the organization to drive lean, automated, and efficient process design while ensuring adherence to regulatory standards and best practices.

This is a fantastic opportunity to gain experience in the financial services industry while developing expertise in enterprise data governance, process design, and regulatory data practices.

What will you do?

•     Assist in documenting, analyzing, and optimizing business processes related to:

•     Regulatory data compliance (e.g., OSFI E-21, OSFI E-23)

•     Metadata lifecycle management

•     Data quality assessment and issue remediation workflows

•     Collaborate with data stewards, compliance officers, IT, and business units to gather requirements and map current/future-state processes

•     Support efforts to automate manual tasks through workflow tools and automation platforms

•     Contribute to development of process documentation, SOPs, and user guides

•     Participate in continuous improvement efforts using Lean process design

•     Monitor key data governance KPIs and recommend improvements based on data-driven insights

•     Research and evaluate processes based on data governance regulations, frameworks, and industry standards

What do you need to succeed?

• Foundational understanding or interest in data governance principles (metadata, data quality, data ownership)
• Interest or coursework in regulatory frameworks such as GDPR, OSFI, HIPA or SOX
• Strong analytical, organizational, and problem-solving skills
• Exposure to process modeling tools (e.g., Visio, Lucidchart) is a plus
• Familiarity with Data Governance Collibra and Informatica Data Quality tools or willingness to learn
• Proficiency in Excel; familiarity with SQL or data analysis tools is an asset
• Strong communication and interpersonal skills
• A mindset for efficiency, simplification, and continuous improvement
• Adaptable, comfortable with ambiguity and ability to operate in a matrix environment  
• Strong communication skills; ability to share information in a timely manner  
• Able to express ideas, thoughts and information clearly  
• Innovative and looks for new and sometimes unconventional approaches  
• Able to build and maintain strong relationships across teams, departments and divisions  
• Able to gather information by applying approaches or styles applicable to the situation  
• Able to prepare and clearly present information, transfer knowledge clearly and effectively  
• Takes ownership of assigned project deliverables, plans activities to ensure delivery by agreed upon due dates 
• Can write clearly and concisely, able to present data and statistics in various formats to meet audience needs for understanding and decision making  

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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