Job Description

Primary responsibilities for this position include, but are not limited to, the following:

• Perform the final review of received data creations and changes to company master data records, ensuring accuracy, completeness, and adherence to established procedures.
• Support and execute creations and changes for non-third-party vendor account types.
• Ensure master data integrity across key systems and maintain processes that support data quality.
• Develop and maintain a comprehensive understanding of Vendor Master Data (VMD) policies and procedures to effectively support internal and external stakeholders while ensuring compliance with audit requirements.
• Conduct periodic Vendor Master Data audits to ensure compliance with Global Work Instructions.
• Review and analyze system and data governance reports to maintain high-quality data standards.
• Support departmental reporting and metrics generation.
• Monitor data, analyze reports, and track activities to ensure records remain synchronized, resolving issues and discrepancies as needed.
• Provide backup support for team members when required.
• Deliver operational support, including training and confirmations.
• Ensure compliance with data privacy requirements.
• Support or lead special projects and additional activities as directed by the MDM Domain Lead or MDM Senior Specialist.
• Identify opportunities for data quality improvement and resolve data quality issues through data cleansing, correction, process controls, and process improvement initiatives in collaboration with SMEs and data stewards.
• Provide transactional support to employees utilizing StS services, including those within regional Business Service Centers (BSCs).
• Resolve global transactional issues, process deviations, and performance anomalies.
• Conduct root cause analyses for errors and non-compliant items and ensure corrective actions are implemented.
• Ensure all GBS global documentation, including SOX controls, is current, complete, relevant, and aligned with process structures and designs.
• Collaborate with Process Stewards across Procure-to-Pay, Settlement, Accounting-to-Reporting, Customer Master Data, and other functions to ensure alignment across global end-to-end processes.
• Support mergers, acquisitions, and divestiture activities through supplier master data reviews.
• Perform mass data uploads while ensuring data accuracy and compliance.

Compliance, Communication & Training

• Participate in the development and documentation of processes with functional data owners.
• Support the development of StS content to ensure accurate communication and standardized training.
• Educate and support employees on StS processes and tools.
• Maintain files and documentation accurately and thoroughly in accordance with company policies and accepted accounting practices.
• Ensure compliance with company policies, procedures, values, ethics, and integrity standards.
• Support the rollout and enhancement of Master Data platforms.
• Partner closely with StS, business, and IT teams to ensure master data governance standards and system operations align with business requirements.

Education & Experience

• Bachelor's degree in Business, Accounting, Finance, or a related field preferred.
• Minimum of two (2) years of relevant work experience.
• Knowledge of Vendor Master Data (VMD) platforms is required.
• Broad understanding of business processes, including end-to-end data lifecycle management (creation, maintenance, usage, and inactivation).
• Strong verbal and written communication skills in English.
• Team-oriented with a customer service mindset.
• Ability to perform effectively in a high-volume environment with tight deadlines.
• Strong attention to detail and accuracy.
• Good analytical and problem-solving skills.
• SAP knowledge is required.

Preferred Skills

• Ability to work independently and collaboratively in a fast-paced, high-volume environment while maintaining accuracy and timeliness.
• Strong stakeholder management and communication skills, with the ability to respond to global stakeholder requests efficiently and professionally.
• Positive attitude, high integrity, credibility, and energy.
• Strong interpersonal and cross-cultural communication skills.
• SAP experience preferred.
• Intermediate to advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to remain focused and effective during periods of change and uncertainty.
• High ethical standards and commitment to corporate policies and procedures.
• Strong customer service orientation and collaborative mindset.
• Willingness to attend or conduct remote meetings outside of regular business hours on an occasional basis (less than 5% of the time).

Additional location(s) Compensation Information:

Required Skills:

Account Collections, Account Collections, Accounting, Adaptability, Analytical Problem Solving, Balance Sheet Account Reconciliations, Business Process Design, Business Support, Compliance SOX, Credit Management, Customer Service, Data Auditing, Data Cleansing, Data Governance, Data Privacy, Data Quality Improvement, Data Standards, Detail-Oriented, Finance, Financial Accounting Controls, Financial Operations, Human Resources (HR) Shared Services Advisory, Interpersonal Communication, Interpersonal Relationships, Master Data {+ 10 more}

Preferred Skills:

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Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

12/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.