About the role: 

As a Strategy & Operations Associate, you will directly support one of Enova’s core P&Ls and tackle projects that ensure we are operating at peak performance. Our team is big enough to have the resources to scale, but small enough that a single analyst has the autonomy to identify a problem, build the solution, and own the result. We don't wait for the data to tell us there’s a problem; we hunt for the insights that keep us ahead of the curve.

Project Spotlight: Proactive Sales Capacity Modeling This is an example of the type of work you will own in this role:

• The Observation: You identify a 3-month decline in how often customers take our loan offers. You realize that while we are generating interest, we are failing to convert it into revenue.
• The Analysis: You dive into the data using SQL and BI dashboards, uncovering a 30% surge in offers that our flat-lined sales headcount couldn't absorb. You prove the team is stretched too thin.
• The Buy-In: You explain your work to key stakeholders and senior leadership, getting buy-in and feedback as you go. You develop monitoring and reporting and ensure that you'll be responsible for the outcome over time, not just model implementation.
• The "So What": Rather than just asking for "more people," you build a predictive staffing model. You partner with Sales Ops to define a "Golden Ratio" of offers-per-rep and integrate marketing forecasts to predict staffing needs 3–6 months in advance.
• The Result: You move the org from reactive to proactive hiring, protecting millions in loan originations and building a repeatable framework for scaling.

Responsibilities:

• Operate as an Owner: Don't just manage projects; identify them. Monitor business health metrics to find bottlenecks before they impact the bottom line.
• Bridge the Technical & Strategic: Use data (SQL, BI tools, analytical models etc.) to diagnose problems, but use your intuition to solve them.
• Drive Strategic Alignment: Present your findings to secure buy-in for initiatives that improve customer experience and grow the business.
• Own the "End-to-End": Take projects from a "hunch" to a fully implemented process.

Requirements:

• Bachelor’s degree in Engineering, Business, or Finance.
• 4-7 years of work experience in management consulting, data analytics, or business operations. Our S&O team comes from a variety of backgrounds but are successful because of their ability to problem solve and think analytically.
• Self-Sufficiency: A proven track record of identifying business problems and driving solutions without being prompted.
• Technical Fluency: Comfort with data intensive environments and independent data exploration. Experience with SQL, BI tools, and analytical models preferred.
• The "Owner" Mindset: You treat the P&L as if it were your own business.

Compensation: