About the job

This role profile is a blend of both the job description and person specification and clearly demonstrates the relationship between specific tasks and personal attributes. It is not exhaustive but is intended to give an overview of the role which will naturally change from time to time in line with business requirements.

Company Description

Favorite Healthcare Staffing is the nation’s premier provider of healthcare professionals, offering a full range of per diem, allied health, contract, travel assignments, as well as permanent placement opportunities. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services.

What makes Favorite Healthcare Staffing unique? The answer is simple — our people. From the commitment to our communities to our “work hard play hard” mentality, it’s our people who define who we are.

Position Details:

Location: 

• Hybrid (10-hour shifts) - Overland Park, KS

• Required in office 2 days per week, remote 2 days per week

Schedules Available: (10-hour shifts)
-- Full-time, Nights, 12AM-10:30AM (Weekdays and 1 Sat or Sun per week)
-- Full-time, Evenings 2PM-12:30AM (Weekdays and 1 Sat or Sun per week)
 

Compensation: $21.50/hour + Strong Commission (Uncapped Earning Potential) and superior benefits and PTO package

Job Summary

Join our Afterhours Service Center as a Healthcare Staffing Specialist and play a critical role in keeping healthcare facilities staffed around the clock. As part of our nationwide operations team, you'll support healthcare professionals and clients during evenings, nights, and weekends by responding to staffing needs in real time.

This is much more than a customer service role—you'll actively recruit, schedule, and place healthcare professionals into open shifts, solve staffing challenges, and ensure seamless service after our daytime recruiting teams have signed off for the day.

In this performance-driven role, you will enjoy problem-solving, working in a fast-paced environment, talking with people, and making quick decisions that have a real impact on patient care. This role offers uncapped commission opportunities and is an exciting pathway to build a career in healthcare staffing.

Work Environment

• Evening or overnight schedules available
• Fast-paced, team-oriented operations center in Overland Park, KS

Key Responsibilities

Healthcare Staffing & Recruiting

• Respond to real-time staffing requests from healthcare facilities across the country.
• Recruit, screen, and communicate with healthcare professionals to fill open shifts and assignments.
• Match clinicians with opportunities based on skills, credentials, availability, and location.
• Support hospitals, clinics, nursing homes, and healthcare facilities nationwide 24/7
• Contact available healthcare professionals to maximize shift coverage and bookings.
• Proactively work to fill open orders rather than simply documenting requests.

Client & Candidate Support

• Serve as the primary afterhours contact for healthcare clients and field staff.
• Resolve urgent staffing needs and scheduling changes.
• Assist clinicians with assignment questions, scheduling updates, and employment support.
• Communicate staffing updates with clients while maintaining a high level of service and professionalism.
• Partner with daytime recruiting teams to ensure smooth handoff of ongoing staffing activities.

Operations

• Monitor open job orders and prioritize urgent staffing requests.
• Coordinate last-minute call-offs, schedule changes, and replacement coverage.
• Maintain accurate documentation within staffing systems.
• Collaborate with internal teams to ensure timely communication and operational continuity.
• Track productivity and contribute to department performance goals.

Qualifications

• Recruiting experience preferred; customer service, staffing, scheduling, hospitality, retail, healthcare, or call center experience also welcomed.
• Strong communication and relationship-building skills.
• Ability to think critically and make decisions in a fast-paced environment.
• Comfortable handling multiple priorities while maintaining attention to detail.
• Goal-oriented with interest in commission and performance incentives.
• Proficient with computers and able to quickly learn new technology.

What Makes You Successful

• You enjoy solving problems and thinking on your feet.
• You stay calm and organized in a fast-paced environment.
• You communicate confidently with both clients and healthcare professionals.
• You take initiative instead of waiting for someone else to solve the problem.
• You're motivated by goals, teamwork, and earning commission.
• You enjoy helping ensure healthcare facilities remain fully staffed and patients receive uninterrupted care.

APPLY TODAY with your current resume for consideration!

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Applicants must be able to show proof that they are legally eligible to work in the United States. Favorite Healthcare Staffing, LLC is an equal opportunity employer and does not make hiring decisions based on race, color, religion, gender or other protected classes.