Anticipated End Date:

Position Title:

Job Description:

Staff VP Process Reenineering

Location:   May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN, Atlanta, GA, Mason, OH, Richmond, VA, Norfolk, VA or Woodland Hills, CA.

This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.  Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Summary

This role serves as a key enabler of enterprise transformation efforts by identifying opportunities to simplify, standardize, and optimize end-to-end processes across organizational boundaries. The position helps drive cross-functional alignment, improve operational performance, and ensure solutions address root causes rather than symptoms

Team Scope

This Staff VP will lead a team of 40 associates.

Position Responsibilities

• Drive adoption of a process-first mindset across Transformation Office, business and operational teams.
• Allocate process SMEs to lead process reengineering initiatives for business units, partner teams, and initiatives led by the Transformation Office.
• Lead enterprise process transformation and optimization initiatives.
• Facilitate cross-functional process analysis, redesign, and implementation efforts.
• Identify opportunities to improve efficiencies, reduce complexity, and enhance business outcomes.
• Advance Process Engineering capabilities, governance, and continuous improvement practices across the enterprise.

Enterprise Process Transformation

• Further instill a process-first mindset as initial steps in the transformation journey  before automating  processes.
• Lead process improvement and transformation initiatives aligned with strategic business objectives.
• Partner with Transformation Office and business leaders to identify opportunities for process optimization, standardization, and simplification.
• Drive adoption of a process-first approach when evaluating business challenges and operational changes.

End-to-End Process Analysis

• Analyze current-state processes to identify inefficiencies, risks, handoff challenges, and improvement opportunities.
• Design future-state processes that improve customer, provider, associate, and business outcomes.
• Facilitate process mapping, value stream analysis, and root cause identification activities.

Operational Excellence and Continuous Improvement

• Apply Process Engineering methodologies and best practices to improve operational performance.
• Establish measurable process outcomes and monitor performance against defined success metrics.
• Support continuous improvement efforts through data-driven analysis and stakeholder engagement.

Cross-Functional Leadership

• Collaborate across business, operational, and technology teams to drive alignment on process improvements.
• Facilitate discussions that balance business needs with enterprise-wide process considerations.
• Serve as a trusted advisor on process design, governance, and transformation strategies.

Capability Development

• Contribute to the growth and maturity of Process Engineering as a strategic enterprise capability through AI and Automation.
• Promote process management disciplines, standards, and governance practices across the organization.
• Support knowledge sharing, best practice development, and process-first thinking throughout the enterprise.

Portfolio Management

• Effectively prioritize incoming requests to support process reengineering initiatives.
• Assign resources to lead reengineering efforts.
• Manage portfolio of work (currently 25+ initiatives) to ensure completion within budget, agreed timelines, and appropriate level of quality.
• Ensure proper measurement, tracking and reporting of financial benefits associated with each initiative.

Position Requirements

Requires a BA/BS and a minimum of 10 years of experience managing large scale projects in a complex business and systems environment, including minimum 5 years of management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• Master’s degree preferred.
• Deep analytical skills, proven execution experience across complex technology ecosystems, and a demonstrated collaborative leadership style focusing on achieving value strongly preferred.
• Deep understanding of the customer journey and customer redesign strongly preferred.
• Lean Six Sigma / Black Belt certification or other process
• improvement certification preferred.

Corporate Title: Staff VP CX Solutions

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $192,880.00 to $332,718.00.

Locations:  Virginia, California

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.