Job Title:

Job Description

Key Responsibilities

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and a technical understanding of services to assess client requirements. Understand relevant AI-enabled product capabilities and explain how they can address customer needs.
• Identify and help resolve customer concerns or roadblocks affecting satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers or win new customers.
• Manage a high volume of daily customer contacts through phone and email, with a primary focus on outbound communication.
• Use AI-enabled sales and productivity tools, where appropriate, to support prospect research, personalize outreach for Japanese speaking customers, and prepare for customer conversations.
• Work with the team and management to provide a professional experience during all interactions with customers and prospects.
• Maintain accurate and complete customer information in the CRM.
• Undertake sales activities including lead qualification, lead conversion, customer health checks, gathering customer feedback, and contract renewals.
• Apply AI-enabled tools to support follow-up and routine administrative tasks, reviewing outputs for accuracy and relevance to the customer.
• Work collaboratively within the team and report directly to a Sales Manager.
• Ad hoc tasks given

You Have

• 4+ years of experience in a sales role.
• Demonstrated success achieving individual and team sales quotas or goals.
• Experience in high-volume calling.
• Ability to learn new technologies and work with data.
• Familiarity with, or willingness to learn, AI-enabled sales and productivity tools.
• Strong problem-solving skills.
• Excellent knowledge of Microsoft Office applications.
• Experience using Salesforce.com or a similar CRM.
• Experience or willingness to work from home.
• Proficiency in both English and Japanese is required for this role, as the successful candidate will be responsible for managing and supporting Japanese-speaking customers and stakeholders, conducting sales discussions, negotiations, and business communications in Japanese, and addressing market-specific requirements for customers based in Japan and across the APAC region.

OTHER INFORMATIONS

• Permanent position
• Working Arrangement: Fully on-site
• Working Hours: Monday-Friday
• Office Location: 80 Pasir Panjang Rd, #15-83 Mapletree Business City II, Singapore 117372

Privacy and Information security

• Adhere security requirements in the process.
• Protect the privacy of personal information.

If this sounds like an interesting opportunity, hit apply!

*Only shortlisted candidates will be contacted

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