Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Essential Duties & Responsibilities 

● Drive stakeholder alignment by leading requirements gathering sessions and facilitating consensus across teams. 

● Translate complex business challenges into clear documentation, including use cases, user stories, and functional requirements. 

● Conduct data-driven analysis by synthesizing qualitative and quantitative data to uncover trends, insights, and recommendations. 

● Partner with product managers and engineers to shape feature development and ensure alignment with business outcomes. 

● Enhance cross-functional collaboration by acting as a bridge between technical and non-technical teams. 

● Develop visual artifacts (e.g., process flows, wireframes, journey maps) to aid in decision-making and implementation. 

● Improve product and process performance by identifying bottlenecks and recommending optimization opportunities. 

● Support testing and validation by creating test cases and participating in user acceptance testing (UAT). 

● Contribute to strategic planning by supporting roadmap discussions with insights and structured documentation. 

● Promote best practices by mentoring junior analysts and sharing knowledge of tools, techniques, and frameworks. 

Recommended Experience & Education 

Minimum Years of Experience 

5 years of related experience or 3 years with an advanced degree 

Education Level Bachelor’s degree in Business, Information Systems, Computer Science, or a related field 

Required 

 ● Demonstrated ability to structure and communicate complex business problems and solutions.     

● Proficiency in SQL, Excel, and data visualization platforms (e.g., Power BI, Tableau).

● Solid understanding of Agile methodologies and software development lifecycle (SDLC).

● Experience working in or closely alongside Product Management organizations.

● Experience managing competing priorities and driving alignment among multiple stakeholders.

● Strong communication and presentation skills with executive and technical audiences.      

Preferred 

● Familiarity with financial modeling or business case development. 

● Knowledge of digital banking or fintech products. 

● Experience with backlog grooming, release planning, and product roadmapping tools.

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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