When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Position Summary:  Under the general supervision of the Laboratory Manager and/or Team Leader independently performs venipuncture and capillary punctures on adult and pediatric patients and is familiar with patient and specimen requirements.  Performs processing of specimens and routes specimens to the appropriate laboratory for analysis.  Performs a variety of clerical duties associated with the operation of the laboratory computer system.  Special assignments include charge responsibility, training of new employees, teaching students, and performing special projects as assigned.  The Sr. Phlebotomist II is expected to supervise the section in the absence of a Manager or Team Leader.  This position requires the use of Epic computer system modules.  Phlebotomists rotate weekends and holidays, and work at off-site locations as needed.

Essential Duties & Responsibilities including but are not limited to:

      Specimen Collection

Prepares workspace and/or collection cart in advance of collection with all essential supplies to efficiently procure specimens. Greets patients and explains procedure in a professional and courteous manner.  Reassures each patient to make them comfortable with the procedure. Verifies patient identification according to LHMC policy for inpatients and outpatients. Utilizes the Epic computer system to access appropriate encounter.  Enters required information into the computer by verifying and documenting patient demographics, orders, hours p.c., and last dose (if necessary).  Ensures proper forms accompany specimens according to policy.  Cancels tests or defers draw time for tests that cannot be collected, documents information in computer, and notifies appropriate personnel.  Collects required insurance information from patient when necessary.  Uses other computer applications as necessary. Performs proficient venipuncture according to the National Certifying Agency for Clinical Laboratory Standards (NCCLS) including proper site preparation, proper venipuncture technique, and use of proper collection devices/tubes. Properly labels specimens in accordance with LHMC policy to provide accurately identified specimens. Delivers specimens within established time frame and follows special handling instructions for relevant specimens in order to maintain integrity of specimen and facilitate specimen processing. Processes specimens for analysis according to written protocols. Acts as a resource person.  Researches and investigates problems and follows through with solutions. Accepts, completes and reports on special assignments. Recognizes and assesses unreasonable patients.  Intervenes and recommends solutions to avoid problematic situation.  Consults with manager, team leader, or appropriate personnel. 
 

Essential Duties & Responsibilities including but are not limited to: (cont.)

Sr. Phlebotomist Responsibilities

Serves as an independent resource to colleagues, medical staff, and patients regarding questions and concerns pertaining to collection protocols. Takes a leading role in some major area of the department and act as a resource person. Performs in-charge responsibilities.  Reassigns daily tasks to ensure completion of daily workload.  Oversees the department in the absence of a manager. Contributes new ideas and participates in changes within the department.

      Fiscal Management

Contributes to department goal of optimization of resources and revenue enhancement. Maintains appropriate inventory levels.

General Expectations including but are not limited to:

      Personal Actions

Incorporate LHMC Standards of Behavior and Mission Statement into daily activities. Comply with all LHMC and department specific policies. Follow established safety procedures as stated in the Laboratory Safety and Infection Control Manuals. Comply with behavioral expectations of the department and LHMC. Establish and maintain courteous and effective interactions with patients, physicians, management, visitors and other members of the health care team through responsiveness, accuracy of information, and professionalism.  Demonstrate an understanding of job description, performance expectations, and competency assessment. Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adhere to our customer service standards. Demonstrate a commitment to stay current in scientific knowledge by completing 2 hours of continuing education per year.

Minimum Qualifications:

Education:  High school diploma or equivalent.

Licensure, Certification, Registration:  Completion of a phlebotomy certification program with externship is preferred but not required.  Additional certification by American Society of Clinical Pathologists (ASCP) Board of Registry is preferred but not required.

Skills, Knowledge & Abilities: 

• Manual dexterity and acuity necessary to perform venipuncture accurately on patients who are difficult draws.
• Interpersonal verbal and written English language skills sufficient to exchange information with patients, physicians and other colleagues.
• Ability to work accurately under pressure and to handle stress of high patient volume.
• Ability to prioritize work to assure patient wait times are met and phlebotomy rounds are complete.
• Ability to supervise daily activities in the absence of a manager.
• Ability to provide technical guidance, instruction, and leadership, to lower level professional staff within area of expertise.
• Ability to identify and evaluate problems and to effect corrective action procedures and modifications.
• Basic computer skills.
• In the absence of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.

Experience:  Five years of full time phlebotomy experience with at least one year at LHMC.

Pay Range:

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled