We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

Partners with the Franchise Onboarding team to build pre-opening and immediate post-opening business readiness across key revenue levers, including global and local sales planning, marketing assets and activations, revenue channel alignment, and brand program execution.

Ensures internal and external pre-opening sales, marketing, and revenue development Critical Path deliverables are completed on time to support timely pre-sell activation.

Develops and delivers playbooks, guides, and self-service resources that streamline execution, increase adoption, and reduce friction for internal and external stakeholders.

Establishes scalable routines that support hotel stabilization and enable a seamless transition to long-term RDO support.

Achieves revenue development objectives by:

• Conducting new hotel market assessments and capturing business intelligence to identify prioritized sales opportunities across channels.
• Coaching property-level teams on sales strategies, brand programs, and revenue opportunities, translating guidance into actionable tactics that support measurable business impact.
• Deploying tactical sales plans and activating revenue-generating tools.
• Serving as a primary contact before and immediately after conversion, partnering with the Onboarding team to optimize support models, and conducting regular cadence calls with assigned hotels to support performance.
• Leveraging Sonesta brand tools and resources to support revenue development and performance growth.
• Keeping Sonesta revenue generation teams informed of new hotel market attributes, business drivers, and prioritized revenue opportunities.
• Accelerating marketing and distribution levers and optimizing internal processes that support early performance gains.
• Effectively package insights, tactics, and status to internal Leadership stakeholders
• Periodically assesses assigned priority hotel markets and tactics for revenue improvement opportunities, as assigned.

Travel Requirement

Up to 40% travel including some international travel, is required. The role must be able to travel to multiple hotel locations by car or air and work at locations outside the office.

Qualifications and Skills

• Experienced. Bachelor’s degree or equivalent relevant experience required. Seven or more years of professional multi-unit hotel and/or above-property experience in sales operations, revenue generation, distribution, and/or commercial operations leadership required. Hotel pre-opening, conversion, and branded franchise hotel experience required.
• Exceptional communicator. Understands the audience and communicates clearly in an environment that requires influence without direct control. Direct, action-oriented, and able to align stakeholders around shared objectives with a sense of urgency.
• Technically proficient. Proficient in MS Office, Agency360, STR, and Delphi required. Experience with Kalibri, GDS, IDeaS, Duetto, MeetingPackage, Tableau, Power BI, and/or Opera preferred.
• Organized. Highly organized self-starter with demonstrated ability to prioritize work effectively, manage deadlines, and multi-task across disciplines and time zones. Comfortable using multiple communication channels, including email, telephone, virtual meetings, and Teams.
• Process management. Proven ability to drive process and projects with demonstrated success coordinating technical, distribution, revenue, sales, marketing and operational activations for new hotels. Able to manage multiple dependencies, track critical milestones and ensure on-time execution across internal and external stakeholders.
• Growth mindset. Adaptable to changing business needs and priorities, with the ability to work independently, collaboratively, and with a continuous-improvement mindset.
• Resourceful. Collaborative and cross-functional, with demonstrated ability to identify efficient ways to accomplish work, remove barriers, and socialize best practices with stakeholders.
• Results-oriented. Proven track record of driving change, removing barriers, and delivering measurable outcomes in fast-growth organizations.

Other Duties as Assigned

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Additional duties may be assigned as business needs evolve.

Anticipated Pay Range & Additional Job Information

Pay Range: $95,000 to $105,000. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.