At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role leads the development and management of business continuity and crisis management programs to ensure organizational resilience and risk mitigation. It oversees risk assessments, business impact analyses, and the creation and maintenance of continuity plans across departments. The role coordinates formal exercises and secures commitment from business units to allocate resources for continuity activities. Success is measured by effective program governance, risk reduction, and the readiness of business functions to respond to disruptions. The work supports organizational stability and protects customer interests by maintaining operational continuity during crises.

Job Responsibilities:

• Build and maintain collaborative relationships across departments to support business continuity initiatives
• Engage cross-functionally with leadership to develop partnerships that advance continuity and crisis management goals
• Collaborate with related groups to identify issues and assess the organizational impact of proposed solutions
• Incorporate diverse perspectives and innovative ideas to enhance business continuity and crisis management programs
• Identify gaps and implement improvements to ensure continuous enhancement of the overall program
• Lead and support direct reports through goal setting, coaching, and performance evaluation to achieve objectives
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
• More than 10 years Experience in Business Continuity Management programs. (Preferred)
• 4-7 years Management level experience in Business Continuity Management on a corporate level in the private sector. (Preferred)
• 2-4 years Wireless telecommunications experience. (Preferred)

Knowledge, Skills and Abilities:

• Budget Management (Required)
• Business Continuity Planning (BCP) (Required)
• Business Impact Analysis (BIA) (Required)
• Coaching (Required)
• Communication Delivery (Required)
• Continuous Improvement Approach (Required)
• Crisis Management (Required)
• Disaster Recovery Planning (Required)
• Executive Alignment (Required)
• Executive Leadership (Required)
• Expense Controls (Required)
• Ideation (Required)
• People Management (Required)
• Problem Analysis (Required)
• Program Implementation (Required)
• Program Management (Required)
• Risk Management (Required)
• Stakeholder Management (Required)
• Strategic Thinking (Required)
• System Improvements (Required)

Licenses and Certifications:

• Certified Business Continuity Professional (CBCP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $172,440 - $311,160

National Base Pay Range: $143,700 - $259,300

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ380479¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

 

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

 

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

 

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.