Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

As a Senior Manager Accounting Operations, you’ll lead Teams supporting critical Revenue Accounting functions, including accounts receivable, fraud management, Cargo sales, and the systems and processes that keep Southwest’s financial operations accurate and scalable. You’ll guide operational controls, priorities, and strategy while partnering closely with Commercial Teams and Leaders across the Company on complex initiatives that impact accounting. With a strong understanding of finance systems and back-office processes, you’ll ensure Finance has a meaningful voice in strategic decisions, ask thoughtful questions, and identify opportunities to strengthen how work gets done. Your leadership will help develop strong Teams, build trusted cross-functional relationships, and ensure new initiatives are supported by accurate, compliant, and efficient accounting processes that position Southwest for long-term success.

Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
• Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
• Invest in Leadership and self-growth through participating in continuous learning and development

Job Responsibilities

• Set clear expectations of Team’s responsibilities and processes for multiple functional areas; monitor transactions and measure results; and prioritize work and resources to meet expected results
• Advise on financial and operational systems and projects impacting Finance including the associated risks, controls, and compliance
• Manage relationships with third-party vendors, including ensure contract execution, provide performance feedback, and resolve disputes
• Create, communicate, and manage the execution of a strategic Team Vision that aligns with the Controller and Company Visions
• Evaluate proposed financial and information system controls to ensure system reliability and data integrity
• Provide guidance to Internal and External Customers in gathering payment and receivable information to resolve issues or questions
• Oversee SOX and regulatory compliance by evaluating risks within financial systems and processes, and ensure appropriate follow-up action is taken
• Represent the Company at relevant industry forums to both share and obtain relevant information for current and future direction
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of economic and accounting principles and practices and reporting of financial data
• Skilled in effectively communicating information and ideas in a concise and compelling story-line using all forms of communication, tailoring tone, style and content to the intended audience up to the executive level
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to quickly analyze and guide business decisions through unique insights, strategic advice on trends, industry, market factors, and other drivers while mitigating financial and business risks
• Ability to look for and develop talent proactively; able to strategize regarding talent placement in key positions across functional area
• Skilled in motivating, developing, and directing people.
• Ability to make time sensitive decisions to move work forward; take responsible risks to achieve goals
• Ability to act with courage and consistency when demonstrating Southwest values, even when it might be unpopular or inconvenient to do so
• Ability to process and analyze large sets of data using statistical software
• Skilled in collecting, organizing, visualizing, and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software

Education

• Required: High School Diploma or GED

Experience

• Demonstrated experience in directly or indirectly leading team(s)
• Fully functioning, broad knowledge in:
  • Accounting
  • Fraud management
  • Projects impacting accounting systems and processes

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
• Must have the flexibility to work extended hours, including occasional weekends, and Company holidays

Pay & Benefits  

• Competitive market salary from $145,600 per year to $161,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.  

Benefits you’ll love  

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**  
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***  
• Competitive health insurance for you and your eligible dependents (including pets)  
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.  
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company 

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.