Job Description

Are you passionate about international trade, customs compliance, and ensuring critical materials move seamlessly across global supply chains?

Bring your expertise in import operations and customs compliance to the LEGO Group and play a key role in supporting manufacturing, molds production, retail, and e-commerce operations in Mexico. You will help ensure imported goods arrive on time, compliantly, and cost-effectively, enabling our business to continue inspiring and developing the builders of tomorrow. 

Core Responsibilities:

As our Sr. Import Specialist, you will:

• Manage import operations through Customs Brokers, providing clear instructions to ensure timely and compliant customs clearance.

• Coordinate end-to-end transportation activities from origin to destination, ensuring service, cost, and delivery requirements are met.

• Maintain accurate information in customs, transportation, and business systems to support regulatory compliance and operational excellence.

• Ensure compliance with Mexican customs regulations, LEGO policies, and certification requirements including AEO, IMMEX, and PROSEC programs.

• Maintain and update Standard Operating Procedures (SOPs), work instructions, and user guides.

• Collaborate closely with customs brokers, transportation providers, suppliers, and colleagues across Mexico, Europe, and Asia.

• Identify operational risks, implement mitigation actions, and escalate critical issues when needed.

• Drive continuous improvement initiatives through process optimization, simplification, and increased use of digital solutions.

• Support IMS and compliance requirements by ensuring consistency, quality, and adherence to established processes. 

Play Your Part in Our Team Succeeding

The Import & Export team ensures shipments and certificates of origin are delivered on time, at the right cost, and in full compliance with applicable regulations across LEGO operations in Mexico. This includes supporting manufacturing, mold production, real estate, retail, and e-commerce businesses.

In this role, you will be instrumental in maintaining high service levels for internal customers while safeguarding compliance across assigned customs operations and transportation flows.  

Do You Have What It Takes?

• Certifications related to Customs Compliance, International Trade Regulations, AEO, IVA-IEPS, o similar programs.

• Advanced knowledge of customs security programs such as CTPAT and AEO is highly desirable. 

• Experience in a similar position within IMMEX and AEO-certified organizations.

• Experience working within a Mexican Customs Broker agency managing import/export operations.

• Strong knowledge of: 

• Mexican Customs Law

• Foreign Trade regulations

• Customs Rules and General Rules

• Free Trade Agreements

• AEO and CTPAT programs

• VAT-IEPS certification requirements

• Experience using Annex 24 software and SAP or equivalent ERP systems.

• Strong communication and stakeholder management skills.

• Detail-oriented mindset with a strong commitment to compliance and operational excellence.

• Advanced English proficiency (written and spoken) required due to daily interaction with global stakeholders.  

Nice to Have

• Experience in International Trade consulting firms.

• Continuous improvement mindset.

• Ability to work effectively within multicultural and cross-functional environments

 Note: This role is based in Cienega de Flores (LOM). This is not a remote role.

• With occasional supervision, tasks are assigned with some explanation

• More independently solving medium tasks with low level of support

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace: Your workplace will be the office, store or factory specified in this advert.

Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Learn more about our benefits, culture and workplace experience here

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.