Sr. Design Assurance Quality Manager - Electronics

Come Make The World With Us

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of 56,000+ professionals in 60 countries who are making their mark on some of the world’s most beloved brands, including DEWALT, CRAFTSMAN, STANLEY, BLACK+DECKER, IRWIN, LENOX and more.

What You’ll Do
As a Sr. Design Assurance Quality Manager – Electronics, you will support Engineering with delivery of the Quality Model embedded into the Design Milestone Procedures. You will ensure we drive best practices across the design teams, deliver robust designs, aim to reduce warranty, and protect product quality and safety in line with our Company Mission to deliver exceptional product quality to our customers. The successful candidate will partner with key stakeholders to deliver products that meet CTQ (Critical To Quality) features & performance, as well as deliver a product that is consistently manufacturable.  

• Embed and maintain the Quality Model assigned into New Product Development, in accordance with the Milestone Procedures outlined by the Organizational Strategic Goals, ensuring completeness of all Quality Deliverables at each stage of the process, complimenting the team success of the project with an ideal on-time, on cost and with all CTQ’s of Quality Performance and Manufacturability met. The Quality Model within the Milestone Procedures are owned by all departments to deliver Performance, Reliability and Durability with zero tolerance to Safety and Compliance
• Support the Design Assurance Team and VP, Design Assurance Quality regarding the execution of the Quality Strategy around the Mission, Vision and Strategic Initiatives for New Product Development
• Working closely and collaboratively with the global market focusing on Outdoor specific quality challenges to lead resolution of significant quality issues and next generation design modelling
• Working toward the Company Strategic Goals to define direction, targets and quality goals delivering best practice within the Milestone Procedures ensuring we meet Quality Deliverables within the product development phase
• Partner with the Customer Facing Quality team to determine key warranty drivers and agree improvement activities with Engineering and Manufacturing Teams
• Driving an 8D mindset into the design and manufacturing base, performing A3 corrective actions with best practice and lessons learned across the Stanley Black & Decker Quality network
• Lead, coach, and mentor the Quality Policy, Objectives and Strategy across our Network
• Reporting of key problems in the portfolio to stakeholders and senior management
• Leading ‘risk assessment’ and ‘risk mitigation’ activities for the portfolio alongside our teams
• Work with Customer Facing Quality teams understanding warranty reporting mechanisms and collaborate supporting the Engineering teams
• Working closely with stakeholders on early warning activity for the portfolio to identify infant failures of all product launches

Who You Are

• Bachelor’s Degree, preferably in Electrical Engineering or equivalent proven evolving hands-on experience.
• 5-10+ years of professional work experience with direct proven experience in the following areas: Manufacturing, Quality, Six Sigma, Reliability and Safety
• Experience working closely with or leading multi-disciplined teams across a broad spectrum of challenges would be beneficial
• Experience working with Outdoor products will be advantageous
• Experience in Project Leadership, Engineering or Quality Engineering
• Ensure Quality Control Plans and Warranty Predictions are agreed with accountability throughout the Milestone Process in liaison with Design, Compliance, Manufacturing, Reliability and Marketing
• Provide quality analysis and regional feedback of existing product through customer ratings, warranty returns and Service Centre intelligence, teardown analysis, data mining, internal metrics of EOL/SQA/FSA of existing product
• Perform Risk Assessment/Mitigation, undertake product safety and component reviews
• Have a clear understanding of DFMEA/PFMEA using quality tools GR&R, FPI, PPAP, Six-Sigma Scorecards, Gap Analysis to determine Detection and Prevention, 8D/A3 Corrective Actions, FRACA analysis and Deviation Control
• Partner with Engineering to determine spec definition against Customer CTQ’s, testing protocol and results analysis against Qualification Test Plans
• Partner with our Global DCs to undertake First Pass Audits, Inspections, product release for launch.  Having ISO Auditing accreditation will be advantageous
• Able to demonstrate the ability to lead corrective actions, working with multiple design teams and manufacturing locations

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.