Sobre esta vaga de Specialist, Legal Response na OKX
Who We Are
About this Job
You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame.
What You’ll Be Doing
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Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
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Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
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Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
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Creating and maintaining strong relationships with company partners and external stakeholders.
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Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
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Support the enhancement of our Legal Response function.
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Manage or participate in specific projects which may arise from time to time.
What We Look For In You
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A degree in law / compliance or any related field which demonstrates critical thinking.
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Excellent communication and writing skills, and are detailed-oriented.
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Literate in Chinese (read and write) as this role caters to the China market.
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Ability to work independently and as part of a team.
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Comfortable working in a fast-paced, dynamic environment with changing priorities.
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Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
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Solutions mindset: passionate to find the right solution and resolve the issue.
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Excellent time management: ability to multi-task to solve issues while managing time.
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Quick learner: ability to ramp up quickly and act on feedback constructively.
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Willingly to work on a rotational shift to support 24x7 operations.
Why Join Us?
- Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
- Meal allowance
- Transportation allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum
- Convenient workplace (5 minutes walk from MRT TRX)
- Insurance coverage for employees & dependants
- Excellent prospects for growth and promotion
- Employee engagement, recognition and appreciation program
- Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations