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Software Engineer II (GenAI)

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.

ABOUT VISTA

Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.

POSITION OVERVIEW

The Software Engineer II (GenAI) role is a leading individual contributor within the AI/ML Engineering job family, specializing in the development of applied artificial intelligence solutions. This role entails leading technical initiatives, driving innovation, and delivering high-quality solutions in collaboration with cross-functional teams. 

WHAT YOU’LL DO

· Lead the design, development, and implementation of applied AI solutions to address complex business challenges, servicing multiple products. 

· Architect applications and platforms that integrate with large language models (LLMs).

· Lead the design and development of highly available API services using Python and C#/.NET with at least one popular backend framework, e.g. ASP.NET, Django, Flask, etc.

· Stay updated on advancements in frameworks and AI models and identify opportunities to incorporate new tools and methodologies into projects. 

· Collaborate with data scientists, engineers, and business stakeholders to understand requirements and translate them into technical specifications. 

· Evaluate and select appropriate AI models and techniques to achieve desired outcomes, considering factors such as model performance, scalability, and interpretability. 

· Develop and maintain robust codebases, adhering to best practices for code quality, testing, and documentation. 

· Provide technical guidance, mentorship, and support to junior developers and team members, fostering a culture of learning and knowledge sharing. 

· Curate automated deployment (CI/CD) pipelines, delivering services and AI models into production environments, ensuring scalability, reliability, and security. 

WHAT YOU’VE DONE

Education and Work Experience:

· Bachelor's degree in Computer Science, Engineering, or a related field. 

· 5+ years of experience in software development.

· 3+ years of experience with cloud-native technologies and architecture including containerized compute, storage, IAM and service integration. 

· Experienced in at least one popular LLM application framework, e.g. LangChain, Semantic Kernel and one vector database.

· Excellent problem-solving skills and analytical thinking abilities. 

· Solid grasp of software engineering principles and best practices. 

· Ability to craft clean, maintainable, and efficient code, emphasizing scalability and reusability. 

· Effective communication and collaboration skills, with the ability to work in a team environment. 

· Commitment to continuous learning and staying updated on industry trends and advancements. 

CORE COMPETENCIES

Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a fast-changing environment. We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing—treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds.

LEARN MORE

- Company Website – Transforming Insurance with Duck Creek's SaaS Solutions
- Life at Duck Creek – Life at Duck Creek - Duck Creek
- Benefits & Rewards – Wellbeing & Rewards - Duck Creek

LOCATION & WAYS OF WORKING

Duck Creek is a flexible-first company, offering employees autonomy in how they manage their day-to-day work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations.

This role is aligned to a specific location, and you are expected to reside within reasonable proximity to that location. You will partner with your leader to participate in meaningful in-person moments that support team connection, collaboration, and business priorities.

At the start of your employment, your work may be performed remotely, subject to business needs and company guidelines. As our Flying Together approach continues to evolve, you may be expected to transition to a hybrid work arrangement, including working from a designated office location on a schedule determined by your leader and organizational needs.

The Company reserves the right to modify your work arrangement, including location expectations and in-person requirements, based on business needs, organizational policy, or regulatory considerations.

WHAT WE STAND FOR

Our global team values the unique perspectives each employee brings. Our success is driven by an inclusive culture where everyone can learn from one another, regardless of role or background. This collaborative approach helps us continuously improve our products, services, and systems.

Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements—without regard to any protected status.

We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves. Our values guide us: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead.

To learn more: https://www.duckcreek.com/life-at-duck-creek/

AI STATEMENT

To ensure an equitable and consistent process, candidates are expected to complete all interviews based on their own knowledge and experience. The use of AI tools during interviews is not permitted.

PRIVACY NOTICE

By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data – Refer Privacy Notice 

NOTICE

Duck Creek Technologies does not accept agency resumes.