Hiring Range:

Full Pay Range:

Job Summary:

ESSENTIAL DUTIES

MnCHOICES Specific:

• Receives and tracks reassessment requests each month and assigns to a certified assessor to complete MnCHOICES reassessment.

• Maintains well-organized database of referrals and client information.

• Effectively communicates with assessors, case managers, supervisors, and other lead agencies related to MnCHOICES referral(s) and coordination of assignments to assure seamless delivery of services for client.

• Enters data into a variety of software programs and computerized databases (SSIS, MMIS, MAXIS, and MnCHOICES).
• Performs data entry function for PCA/CFSS screenings documents in Medicaid Management Information System (MMIS)
• Completes case notes and documentation of all client and collateral contacts and communications.

• Performs MnCHOICES/DD Intake and provides callers with information on intake process and information on eligibility requirements regarding home- and community-based services and MA.

• Identifies current service needs and refers clients and/or family to appropriate community services.

• Provides data used to monitor trends and developments relating to client and program needs.

• Effectively works with MnChoices assessors, case managers, and Supervisors completing a variety of tasks toassure seamless delivery of services for clients.

• Performs other related duties as required or assigned

• Strong organizational skills and ability to prioritize work and meet deadlines.
• Responsible for supporting an inclusive environment focused on equitable outcomes.

• Works the hours and/or shifts assigned and begins and ends work on time.

• To learn more about the duties of the position, please use the link:Full Job Description

MINIMUM QUALIFICATIONS

Requires equivalency of a Bachelor's Degree in a human service-related field. Bachelor of Social Work is preferred. One must possess a valid driver's license and a reliable means of transportation for the performance of work responsibilities. 

SUPERVISORY CONTROLS

The employee is under general guidance and direction from a Social Work Supervisor, Manager, or Director. Work is performed according to established professional guidelines and procedures, as well standards and procedures which are determined by county, state, or federal regulations. The employee exercises considerable independent judgment in implementing new work methods and procedures. Work may be reviewed for overall standard of performance.

CORE COMPETENCIES AND ABILITIES

• Customer Service - Delivers government services in a respectful, responsive, and solution-oriented manner.
• Communication - Is always clear about what we're doing and why we're doing it.
• Collaboration - Works with partners – communities, schools, faith groups, private business, and non-profit agencies – to see that services are not duplicated but rather are complimentary, aligned, and provided by the partners who can deliver the service most effectively.
• Stewardship - Works proactively to make investments, guided by resident input, which will transform lives, communities, and government.
• Empowerment - Works with individuals and families to affirm strengths, develop skills, restore hope, and promote self-reliance.
• Resiliency - Fosters public preparedness and responds when families and communities face health and safety emergencies.
• Innovation - Takes informed risks to deliver services more effectively and learns from successes and failures.
• Knowledge of the principles, practices, and techniques of social work.
• Knowledge of federal and state laws and regulations related to social work.
• Knowledge of methods of coaching and teaching to adapt clients' varying learning styles and needs.
• Knowledge of agency programs, operations, policies, and procedures.
• Ability to conduct interviews.
• Ability to maintain records regarding case work.
• Ability to analyze complex case situations to evaluate the need for support services.
• Ability to engage others in activity that supports self-care and personal safety.
• Ability to problem-solve and advocate on behalf of others.
• Ability to exercise good judgment in making decisions and determining when additional case review or action is needed.
• Ability to follow complex verbal and written instructions.
• Ability to use MS Office software and other state and local technologies for the performance of essential duties.
• Ability to use appropriate discretion in dealing with matters of a confidential nature.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Typical characteristics of the regular, ongoing work environment of this position requires inside work, occurring both in an office and in the field in community-based settings. The position is multi-task oriented and includes periods of stress when balancing the needs/demands of multiple clients. One may be exposed to agitated, upset, aggressive, hostile individuals and clients; out of control children and pets; and unknown conditions in office, home-based and community settings. Evening and weekend hours may be required for accomplishing this work. 

Physical activities include sedentary to light work: Reaching, sitting, standing, walking, pushing, lifting, pulling, fingering, grasping, feeling, stooping, talking, hearing, seeing, and repetitive motions. This may also include assisting with the care needs of young children (e.g. diaper changes, feedings, etc.). Lifts and/or navigates up to 35 pounds on a routine basis in handling files, equipment, and items related to client care necessary for performing the essential duties of the job.

SELECTION PROCESS

Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.

Work Location:

A comprehensive benefits package is provided for all employees who work 20 hours per week or more. For detailed benefit information visit the Scott County Benefit Hub using this LINK