KEY ACCOUNTABILITIES / PRIMARY DUTIES & RESPONSIBILITIES

• Receive, unload, and help verify incoming and outgoing shipments following established warehouse procedures
• Assist with preparing, reviewing, and filing shipping and receiving paperwork accurately and on time
• Check product quantities and visible condition against packing slips, bills of lading, and delivery documents
• Enter and maintain basic shipping, receiving, and inventory records as required
• Communicate respectfully with drivers, carriers, customers, and team members regarding deliveries and pickups
• Follow assigned work instructions to meet daily accuracy and productivity expectations
• Provide courteous assistance to customers, drivers, and visitors as needed
• Help monitor dock schedules and update dock boards under supervisor guidance
• Support onboarding of new associates by sharing standard shipping and receiving practices
• Follow facility security procedures, including access control, and reporting unusual activity
• Perform work safely and report unsafe conditions or incidents to a supervisor promptly
• Keep the work area clean, organized, and free of hazards in line with housekeeping standards
• Follow food safety and quality guidelines relevant to daily job duties
• Report food safety or quality concerns to appropriate personnel when observed
• Perform other tasks as assigned by management

QUALIFICATIONS / CAPABILITY PROFILE

Minimum Education

• High School Diploma or equivalent

Minimum Qualifications / Skills

• Strong organizational and record‑keeping skills
• Basic computer skills and ability to learn shipping/warehouse systems
• Effective verbal and written communication skills
• Good interpersonal skills and ability to work well with others
• Ability to identify, locate, handle, and distribute product accurately
• Ability to work effectively in a fast-paced warehouse environment
• Ability to follow established work procedures and safety rules
• Ability to read, understand, and follow written and verbal instructions
• Ability to work assigned shifts and scheduled hours

Working Conditions / Physical Requirements

• Ability to push/pull, load/unload, and lift or move equipment and product weighing up to 50 pounds, with or without assistance throughout the shift
• Ability to stand and/or walk for extended periods of time, often up to 8–10 hours per shift
• Ability to climb stairs or ladders safely
• Ability to use hands and fingers to handle paperwork, scanners, labels, small parts, and computer equipment
• May use a manual pallet jack and may operate a forklift once certified
• Must wear required PPE (gloves, hairnets, safety glasses, ear protection, masks, appropriate footwear)
• Work may involve exposure to cold, heat, humidity, noise, moving mechanical parts, food ingredients and cleaning chemicals
• Must be able to work overtime, weekends, or rotating shifts as needed