We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Shift Supervisor - CVS Health

Position Summary

We are seeking a reliable, motivated, and customer-focused Shift Supervisor to join our team. The Shift Supervisor plays a key role in supporting daily store operations, providing leadership to front store colleagues, and delivering exceptional customer service. This position works collaboratively with both front store and pharmacy teams to promote operational efficiency, maintain company standards, and create a positive experience for every customer and patient.

Key Responsibilities

- Oversee daily store operations and provide leadership in the absence of store management.

- Deliver exceptional customer service and resolve customer concerns professionally and efficiently.

- Support and coach store colleagues to promote accountability, teamwork, and operational excellence.

- Execute merchandising initiatives, planograms, promotional displays, and product replenishment.

- Maintain inventory accuracy through stockroom organization and inventory management processes.

- Perform opening and closing procedures including daily cash reconciliation and store security.

- Ensure compliance with company policy, operational procedures, and safety standards.

- Prioritize daily tasks, delegate responsibilities, and ensure timely completion of assigned work.

- Support store performance goals through effective execution, attention to detail, and a commitment to customer satisfaction.

Qualifications

- Previous retail or customer service experience preferred.

- Prior supervisory or leadership experience is a plus.

- Strong communication, organizational, and problem-solving skills.

- Ability to work independently, make sound decisions, and manage competing priorities.

- Demonstrated reliability, professionalism, and accountability.

- Ability to motivate and support team members while maintaining a positive work environment.

- Willingness to learn new processes and adapt to changing business needs.

- Flexibility to work mornings, evenings, weekends, and holidays as business needs require.

- Must be willing to cross source as a pharmacy technician within 60 days of hire.

Ideal Candidate

The successful candidate will demonstrate a strong work ethic, take initiative, and consistently follow through on responsibilities. We are looking for someone who can balance customer service with operational demands, maintain high standards, and contribute to a culture of teamwork and accountability.

Career Development

This position provides an opportunity to develop valuable leadership, customer service, and operational management skills while gaining experience in a dynamic retail environment.

Join our team and play a key role in delivering excellent customer service while supporting the continued success of our store.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is:

$16.00 - $16.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/15/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.