Müller’s Solutions is hiring an experienced ServiceNow Technical Consultant to join our team in Dubai. You’ll design, build and support ServiceNow solutions for enterprise clients across the region.

Key Responsibilities

• Configure and customise ServiceNow modules (ITSM, ITOM, HRSD, CSM or others, depending on the project)
• Develop server-side and client-side scripts: Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions
• Build and maintain workflows and Flow Designer flows, and Service Catalog items and record producers
• Develop and support integrations using REST/SOAP APIs, IntegrationHub, MID Server and import sets
• Build reports and dashboards (Performance Analytics is a plus)
• Take part in requirements workshops and turn business needs into technical designs
• Support upgrades, cloning, update set management and platform health checks
• Write technical documentation and provide L2/L3 support

Requirements

Requirements

• 4+ years of hands-on ServiceNow development and configuration experience
• Strong JavaScript, Glide API and ServiceNow scripting skills
• Experience across at least one major module (ITSM preferred)
• Solid understanding of ServiceNow data model, ACLs and security
• Integration experience (REST/SOAP, MID Server)
• Bachelor’s degree in Computer Science, IT or a related field
• Good communication skills in English; Arabic is a plus

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Certified Implementation Specialist (CIS), any module