Job Description

Service Business Officer

Derby – Hybrid (3 days per week onsite)

Full time – 12-month secondment

An exciting opportunity has arisen for a Service Business Officer to join the Civil Aerospace Service Business Team at Rolls-Royce in Derby.

With our rapidly growing Aftermarket business, the Civil Aerospace Service Business Team is responsible for helping drive business performance by providing focused, insightful information that enables Civil Aerospace to make better decisions and extract value in a cost-effective manner.

The Service Business Team forecasts profitability for aftermarket service offerings such as TotalCare, Flex and SelectCare, as well as supporting Project and Customer teams in the management of their contracts.

In this role, you will be responsible for delivering accurate financial forecasts of aftermarket contracts through Contract Review Packs. This involves collating operational inputs and completing appropriate analysis using departmental tools to produce aeroengine Shop Visit Plans, considering current and predicted service performance.

You will also provide analytical support across multiple functions, including commercial evaluations, scenario modelling and customer contract reviews, while leading processes and continuous improvement activities.

You will report to a Service Business Manager within the Civil Aerospace Service Business Team.

What you will be doing:

• Delivering accurate financial forecasts of aftermarket contracts through Contract Review Packs, collating operational inputs and completing analysis using departmental tools.
• Producing aeroengine Shop Visit Plans, considering current and predicted service performance.
• Providing broad analytical support across multiple functions, including supporting Commercial teams with business evaluations, scenario modelling and customer contract reviews for sales opportunities and campaigns.
• Forecasting TotalCare, Flex, SelectCare and Fixed Price Overhaul business returns, liaising with multiple functions across the business to complete this activity.
• Creating and monitoring engine overhaul and spare parts sales forecasts to support both the Parts forecast and Maintenance, Repair and Overhaul (MRO) engine load forecast.
• Identifying opportunities to improve the accuracy and efficiency of business forecasting processes.
• Leading processes and continuous improvement activities.

Position Qualifications:

• Experience using Microsoft Excel.
• Project management, forecasting, analytical and communication skills.
• Confidence and understanding of financial statements, including Profit & Loss.
• Experience of multi-team communication and stakeholder engagement.
• Good business acumen.

Preferred Requirements:

• Experience and understanding of TotalCare contracts.
• Experience of process improvement activities.
• Effective problem-solving skills.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please be aware that the priority will be given to employees identified as being at high risk.

This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade.

It is advised that you inform your current manager of your application for this role.

Grade: SNBG 7–10

Secondment duration: 12 months

Closing Date: 8th November 2026

People Leader: Craig Cousins, Rachel Cotterill or Rajeev Dhammi. 

For further information, please contact:

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