Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Essential Job Functions and Responsibilities

• Analyzes business issues and defines requirements to design and/or implement IT solutions that align with organizational goals.
• Collaborates with team members and team leadership to help execute or lead technology projects in alignment with business units.
• Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency and resiliency.
• Demonstrate strong industry knowledge in areas of Networking, Audio/Video Protocols, and familiarity with AI Automation tools.
• May create end-user documentation and deliver training to ensure successful adoption of new systems.
• May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
• Familiarity with remote access software tools.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in Business, Information Technology, Computer Science or a related field.

Experience: Generally, a minimum of 6 years of related experience.

This job is non-exempt in California.

Business Unit:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.