Job Title: Senior Technical Project Manager – Water Treatment Systems (Dialysis)

Location: Gurgaon, India

Reporting To: SBU Head – Advanced Therapies

Role Purpose

The Senior Technical Project Manager – Water Treatment Systems will be responsible for leading and managing all India projects related to dialysis water treatment systems, ensuring successful planning, execution, installation, commissioning, validation, and handover of systems in compliance with applicable quality and healthcare standards. The role will oversee a team of project engineers and service personnel and act as the primary point of contact for customers, internal stakeholders, and external partners.

Key Responsibilities

Project Management

• Lead end-to-end execution of dialysis water treatment system projects across India
• Develop project plans, timelines, resource allocation strategies, and execution schedules
• Ensure projects are delivered on time, within budget, and according to quality requirements
• Monitor project progress, identify risks, and implement corrective actions where necessary
• Conduct regular project reviews and performance reporting

Technical Leadership

• Provide technical expertise in water treatment systems used for dialysis applications, including:
  • Reverse Osmosis (RO) systems
  • Pretreatment systems
  • Distribution loops
  • Disinfection systems
  • Water quality monitoring and validation
• Ensure compliance with applicable dialysis water quality standards and healthcare regulations
• Support troubleshooting and resolution of complex technical issues

Team Management

• Lead, mentor, and develop the national project team
• Establish performance objectives and monitor team productivity
• Coordinate activities of project engineers, installation teams, and service personnel
• Foster a culture of accountability, collaboration, and continuous improvement

Customer & Stakeholder Management

• Serve as the primary project interface for hospitals, dialysis centres, Nephrologists, Biomedical and Maintenance Heads
• Conduct project kick-off meetings, progress reviews, and final handovers
• Build strong customer relationships and ensure high levels of customer satisfaction
• Collaborate closely with sales, service, procurement, quality, and operations teams

Quality & Compliance

• Ensure adherence to company quality management systems and project governance processes
• Verify that installations meet design specifications, regulatory requirements, and customer expectations
• Support audits, validations, documentation reviews, and regulatory inspections
• Maintain complete project documentation, including drawings, validation reports, and commissioning records

Financial Management

• Manage project budgets, cost controls, and resource utilization
• Monitor project profitability and identify opportunities for operational efficiency
• Support commercial discussions related to project scope changes and customer requirements.

Vendor & Contractor Management

• Coordinate with suppliers, contractors, and installation partners.
• Ensure contractor compliance with safety, quality, and project requirements.
• Evaluate vendor performance and support strategic sourcing initiatives

Qualifications

• Bachelor's Degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Instrumentation Engineering, Environmental Engineering, or related discipline
• Project Management certification (PMP, PRINCE2, or equivalent) preferred
• Additional qualifications in water treatment technologies will be an advantage

Experience

• 15 - 20 years of experience in water treatment, healthcare infrastructure, medical devices, or related industries
• Minimum 5 years of experience managing large-scale projects and teams
• Proven experience with dialysis water treatment systems and healthcare projects preferred
• Experience managing multi-location projects across India

Technical Skills

• Proficiency in project planning and reporting tools
• Ability to interpret engineering drawings, P&IDs, and technical specifications
• Strong analytical and problem-solving skills

Leadership Competencies

• Team leadership and people management
• Strategic planning and execution
• Customer focus
• Decision-making and accountability
• Stakeholder management
• Conflict resolution and negotiation
• Continuous improvement mindset

Travel Requirements

• Extensive travel across India (50–70%) to customer sites, project locations, and regional offices/warehouses

Key Performance Indicators (KPIs)

• On-time project completion rate
• Project budget adherence
• Customer satisfaction scores
• System commissioning and validation success rate
• Team productivity and engagement
• Quality and compliance metrics
• Safety performance indicators

What Success Looks Like

• Consistent delivery of high-quality dialysis water treatment projects across India
• Strong customer relationships and repeat business
• High-performing project team with clear accountability and development plans
• Compliance with all regulatory, quality, and safety requirements
• Improved operational efficiency and project profitability