Who we are looking for

We are seeking a proactive and detail-oriented professional with a strong background in financial services, custody operations knowledge is a plus. The ideal candidate will have experience in leading daily business-as-usual (BAU) activities, documenting processes, and collaborating across teams to drive operational excellence. Fluency in English is required, and proficiency in Italian is a strong advantage, especially for servicing the Italian client book.

What you will be responsible for

As a Senior Custody Specialist within the Custody and Shared Services team, you will be instrumental in ensuring the smooth execution of custody daily operations, maintaining high standards of control, and supporting the Custody Operations Manager in managing deliverables and mitigating risk.

As an Associate 2, you will:

• Independently manage daily BAU tasks and ensure timely execution.

• Leading and coordinating daily BAU activities for Associates

• Managing internal workflow to ensure internal processing and client deadlines are met

• Acting as the first point of contact for operational teams to ensure timely issue resolution

• Identify and escalate operational issues to appropriate Manager.

• Drafting and maintaining SOPs, job aids, and process documentation.

• Assist in reporting and analytics preparation for internal stakeholders.

• Collaborate with cross-functional teams to support operational improvements.

• Participating in special client or internal projects as required

• Provide timely and professional responses to all enquiries, resolve errors/ rejections,

What we value

• Fluency in English (written and spoken).

• Proven ability to manage BAU tasks and escalate issues appropriately.

• Strong documentation skills, including SOPs and job aids.

• Excellent analytical and problem-solving capabilities.

• High attention to detail and a results-oriented mindset.

• Ability to work to tight deadlines.

• Ability to take ownership and initiatives

• Proficiency in Microsoft Excel and PowerPoint; familiarity with Power BI is a plus.

• Office presence: 3 days work from office is a must

Education & Preferred Qualifications

• 1–3 years of experience in financial services or custody operations.

• Prior experience in documentation and operational support.

• Exposure to Custody Services and asset servicing is a plus

Please Note: This role requires a minimum of 3 days of working from office .

Minimum Salary:​

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.​

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.​

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.​

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We Offer:​

• Permanent contract from day one​

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)​

• Gold Medical Package for employees and their families (partner and children)​

• Premium life insurance package and private pension plan​

• Wide range of soft skills training, technical workshops, language classes and development programs​

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice​

• Variety of well-being programs​

• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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