Job Description

At Zendesk, we are shifting the paradigm of what it means to be a recruiter. We aren't order-takers or box-checkers; we are strategic business partners. We’re building AI-powered products that help people deliver better service at scale every day—and we apply that same cutting-edge innovation to our talent acquisition team.

We are looking for a Senior Talent Partner based in Singapore to lead and elevate our Sales & GTM hiring across the region. If you want to step away from administrative grind, leverage advanced tech, and act as a true consultant to senior business leaders, this is where you belong.

What you’ll actually do

You will use advanced AI and talent intelligence tools to automate low-value tasks, freeing you up to focus on what matters most: market intelligence, deep stakeholder influence, and human connection.

• Be a Strategic Consultant: Partner directly with senior leadership to shape hiring decisions, compensation models, and offer strategies. You’ll use real-time local market data to challenge assumptions and guide workforce planning.

• Own the Experience: Drive tight, efficient interview loops and advocate for elite candidate care, ensuring every interaction reflects Zendesk's vibrant culture and mission.

• Lead with Data: Diagnose hiring funnels and proactively pitch strategic pivots to leadership when a search needs a fresh approach.

• Collaborate Regionally: Partner with regional Talent Acquisition peers to align on global initiatives, elevate our employer brand, and champion impactful diversity outreach programs.

Who You Are

We value potential, adaptability, and mindset just as much as years on a resume. Here is what we are looking for:

• The GTM Expert: You have 5+ years of full-cycle recruiting experience in a fast-paced, international corporate environment, with a proven track record of hiring top-tier Sales talent.

• An AI-Forward Thinker: You are excited about using generative AI and automation to optimize your workflow, paired with strong judgment regarding data privacy and mitigating algorithmic bias.

• The Trusted Advisor: You possess exceptional consultation and stakeholder management skills. You know how to deliver hard market truths smoothly, constructively, and backed by undeniable data.

• Regional Acumen: You understand regional labor markets, compensation nuances, and how talent strategy directly drives business growth.

Why Join Us

We don’t micromanage metrics or expect you to spend your days manually scanning endless profiles. We provide you with a world-class tech stack to automate the noise, giving you the autonomy to actually consult, build relationships, and drive business growth.

At Zendesk, you will find a culture rooted in psychological safety, flexibility, and continuous learning, where your voice is valued and your impact is visible.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.