Job Title

Senior Surveyor

Job Description Summary

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

To work as a Senior Surveyor within IPM, assisting in the management of a large, diverse geographical portfolio for a large client. The role will see the individual provide occupier clients with full property management services, collaborate with other skill lines across the Cushman & Wakefield Group and deliver a best-in-class service to our clients.  

Job Description

Core Responsibilities:

• To ensure cost effective operational running of client portfolio/region
• Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the client’s premises, effectively acting as the intermediary between landlord and tenant
• Identify and drive through cost savings for corporate occupiers
• Manage exit strategies for freehold and leasehold properties being vacated
• Provide reasoned strategic advice to clients on lease events where required
• Ensure adherence to lease terms and compliance with statutory requirements (to include inspections) and advising clients of same
• Manage and liaise with other Cushman & Wakefield teams and other professionals to provide a full service to the client
• Delivers innovation by looking for and suggesting new ways to differentiate services
• Identifies solutions that reduce costs for our clients and C&W
• For sublet properties, monitor income collection and tenant liaison
• Provide direct and frequent client contact and reporting
• Will stay current in own field and pursue opportunities to demonstrate expertise
• Will actively build relationships and develop strong client relationships
• Will be responsible for supporting and developing talent of colleagues at earlier career level

Qualifications

• Degree level estate management qualification or equivalent desired
• Membership of RICS desired

Knowledge & Experience:

• Indicative 2 years post qualification experience
• General practice background for either a corporate, public sector or private practice (for more senior roles)
• Experience of working in a large practice and/or corporate environment
• Rounded experience of general surveying skills – not restricted to a narrow practice area
• An understanding of business development and client relationship management
• Experience in networking and building relationships internally and externally
• A level of experience selling successfully to clients
• Up to date knowledge of legislation regarding property management
• Demonstrable technical competence in property management
• Basic IT skills (word-processing and spreadsheets)
• Property management / general practice background for or within either a corporate, public sector or private practice
• Working knowledge of industry specific packages preferred (e.g. TRAMPS/PM&A)

Skills & Personal Qualities:

• Forward Planning – Plans and prioritises own workload in order to achieve property management deliverables
• Enabling Delivery – Capable of delivering property management effectively and thoroughly within agreed standards
• Commercially Minded – Seeks efficiencies and cost savings for the client
• Building Relationships – Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
• Developing People – Places a priority on developing own skills, knowledgeable and abilities in line with team requirements

Key Performance Indicators:

• Contribution to achievement of client and departmental targets
• Client satisfaction
• Delivery of regular and accurate client reports
• Services undertaken within client budget

 

 

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

 

INCO: “Cushman & Wakefield”