This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About the Team:

The team owns the authoring experience and runtime for Tulip Apps — the no-code App editor, publishing and governance features like versioning and import/export, and the mission-critical runtime that every Tulip app runs on. The team also owns the backend services and integrations behind Tulip's Agentic AI chat experience, including the infrastructure that grounds it in customer data.

About You:

You possess strong technical acumen, people management skills, and a deep understanding of product business value. With years of experience building and delivering web-enabled SaaS products, you're passionate about mentoring engineers. A collaborative, motivated self-starter, you're ready to lead and bring your authentic self to work. You also love cross-functional collaboration with product, design, infrastructure, and customer teams on key projects.

What skills do I need?

• 7+ years of SaaS software engineering experience, ideally in contemporary tech stacks, with direct involvement in complex and stable backend infrastructure
• 3+ years in people management leading a software team, with experience hiring, mentoring, and creating career opportunities for your team
• Hands-on experience with cross-functional team leadership with technical and customer-facing feature delivery
• Strong understanding of testing and deploying systems in multicloud / multitenant environments
• Experience architecting systems that integrate agentic and generative AI capabilities
• Familiarity with our tech stack - including Typescript, React, Redux, Node.js, Golang, MongoDB, Postgres, and Docker.
• Active use of AI tooling in your own practice, with a point of view on how it changes the way teams build
• Bachelor's degree in Computer Science or related field, or equivalent working experience

Key Responsibilities

• Own delivery for your team's surface area — scoping, sequencing, unblocking, and making the trade-off calls between speed and durability. As a product threaded team, collaborate closely with product and design.
• Work alongside tech leads to set technical direction and guide architectural decisions.
• Maintain a strong operational health: on-call, incident response, and paying down tech debt before it becomes a tax on velocity.
• Cultivate an AI-first development culture and continuously raise the bar on velocity and quality.
• Hire, mentor, and grow a team capable of operating with high autonomy and quality.
• Establish engineering standards: testing, observability, AI-driven development practices for the team.

Key Collaborators

• Engineering Leadership
• Product Management 
• Operations & QA
• Customer Success 

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Learning & Development program 
• Virtual and in-office global company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $160,000 - $220,000 per year.