General Information

Role Title: Senior Recruiter / Senior Talent Partner

Location: Bengaluru, Karnataka (Onsite / Hybrid)

Job Type: Full-Time, permanent

Hiring Timeline: Immediate

Reports To: Talent Acquisition Lead

Existing Vacancy: Yes

Application Deadline: Open until Filled

Shift Timings: 2:00 PM – 11:00 PM IST

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

Role Overview:

• The Senior Recruiter / Senior Talent Partner is responsible for delivering complex, high-impact hiring while elevating the overall effectiveness of Fulfillment IQ’s recruiting function.
• This role goes beyond filling roles. Senior Recruiters are expected to own hard-to-fill, specialist, or senior hires, improve hiring quality, speed, and decision discipline, and surface data-backed insights that help the Talent Acquisition Lead optimize strategy, process, and capacity.
• This is a senior individual contributor role with significant influence, broad stakeholder exposure, and a clear path toward talent acquisition leadership.

Mandate:

• Deliver successful outcomes on complex and high-priority roles
• Improve recruiting quality, consistency, and decision-making
• Act as a trusted hiring partner to senior stakeholders
• Use data and market insight to strengthen hiring strategy and execution

Must Have:

• 7–10 years of full-cycle recruiting experience in consulting, technology, or services-led environments
• Demonstrated success hiring for complex, niche, or senior roles
• Strong sourcing, assessment, and closing capability
• Proven ability to influence hiring managers and guide decisions
• Comfort working across regions, time zones, and seniority levels

Market & Domain Expertise:

• We are looking for an experienced recruiter with strong exposure to both the US and Canada markets.

The ideal candidate should have:

• Hands-on experience hiring across North America
• Strong understanding of US employment structures and tax terms (W2, C2C, 1099)
• Working knowledge of work visa processes and compliance
• Familiarity with cross-border hiring dynamics and talent availability

Nice to Have:

• Experience hiring in supply chain, logistics, or enterprise technology domains
• Exposure to workforce planning or recruiting analytics
• Experience coaching or mentoring recruiters

Key Responsibilities:

Complex & High-Impact Hiring

• Own full-cycle recruiting for senior, niche, or hard-to-fill roles
• Lead intake sessions to define success profiles, competencies, and evaluation criteria
• Influence role scoping, leveling, and success metrics during intake based on market realities
• Open and post new job requisitions assigned to you across various hiring platforms and job boards
• Design sourcing strategies that balance speed, quality, and long-term pipeline health

Assessment & Decision Quality

• Conduct structured interviews and guide hiring teams on consistent evaluation
• Facilitate debriefs and drive clear, timely hiring decisions
• Identify and resolve misalignment, bias, or indecision in the interview process

Stakeholder Partnership

• Act as a trusted partner to senior hiring managers and functional leaders
• Advise on market realities, trade-offs, and hiring feasibility
• Escalate risks, delays, or systemic issues to the TA Lead with proposed solutions
• Format Resumes for client‑specific requirements and coordinate with hiring managers to schedule client interview rounds (for client staff augmentation only)

Process & Performance Improvement

• Analyze funnel performance, stage conversion, and candidate drop-off
• Identify patterns impacting quality, speed, or candidate experience
• Partner with the TA Lead to test and implement process improvements

Team Enablement

• Coach and support Recruiters through informal mentorship and calibration
• Share best practices in sourcing, interviewing, and closing
• Contribute to hiring playbooks, interview guides, and role templates

Vendor Partnership & Vendor Management:

• Act as the primary SPOC for external vendors, ensuring alignment on role requirements, hiring timelines, and evaluation criteria
• Share job specifications and coordinate resume submissions, interview scheduling, and candidate progress across stages
• Partner with hiring managers, the Talent Intelligence team, and external recruiters to secure offers from successful candidates

What Success Looks Like in the First 90 Days:

30 Days In

• Build a deep understanding of Fulfillment IQ’s business, roles, and hiring priorities
• Take ownership of assigned complex or priority roles
• Establish trust with hiring managers and the TA team

60 Days In

• Demonstrate consistent progress and momentum on complex hires
• Improve interview quality and decision speed on assigned roles
• Begin surfacing funnel insights and improvement opportunities

90 Days In

• Successfully close multiple high-impact or difficult roles
• Contribute measurable improvements to hiring efficiency or quality
• Be recognized as a trusted advisor by hiring leaders and TA leadership

Key Performance Indicators (KPIs):

• Closure rate on complex or priority roles
• Time-to-hire and stage aging on assigned requisitions
• Time-to-fill on assigned requisitions
• Interview-to-offer and offer acceptance rates
• Hiring manager satisfaction
• Contribution to funnel and process improvements
• Probation Pass Rate
• Preboarding Candidate Satisfaction survey scores

Why You’ll Love Working Here:

At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers.
We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.

We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.

Here’s what makes Fulfillment IQ a rewarding place to work:

Work That Matters
You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.

Career Growth That Matters
We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression.

Flexibility to Thrive
We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.

We Celebrate Impact
From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.

A Collaborative Culture
You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.

Perks you’ll appreciate:

• Employee Health: Comprehensive health and dental coverage for you and your family 
• Time Off: Competitive paid time off and flexible leave policies 
• Retirement: Retirement savings programs and employer contributions     
• Professional Growth: Dedicated learning and development budget 
• Flexible Work: Remote and hybrid work options
• Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
• Community Engagement: Team events, meetups, and company offsites

Additional Perks

• Equipment and workstation allowances
• Internet and business travel reimbursements
• Employee stock options (ESOP), where applicable
• Team events, meetups, and company offsites

Use of Artificial Intelligence in Hiring: 

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact [email protected]. 

Accommodations: 

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact [email protected], and we will work with you to meet your needs. 

Candidate Privacy: 

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: [email protected]. 

Equal Opportunity: 

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. 

Learn More About Us:

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

Spotify: eCom Logistics Podcast Spotify

YouTube: eCom Logistics Podcast YouTube