Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for managing complex to high risk cross-functional and/or inter-departmental programs or projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities include partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to make strategic changes.

This role partners with Enterprise Credit leadership, Technology, and cross-functional stakeholders to drive strategic initiatives focused on data, process, and technology transformation. The Senior Project Manager applies strong collaboration, problem-solving, and stakeholder influence skills to translate complex business challenges into actionable solutions and executable roadmaps.

The ideal candidate is a self-starter with deep expertise leveraging data wrangling tools (e.g. Alteryx), SQL while driving process automation. This individual will partner across business and technology teams to design, enhance and automate data-driven processes, reporting and analytical capabilities. Operating with a strong controls mindset, the candidate will establish and maintain governance practices that promote data quality, reporting accuracy and control effectiveness. The role requires the ability to evaluate and enhance reporting, analytics and control processes while driving standardization, automation and scalability of CreditCenter Conversion capabilities to support future LOB onboarding.

Responsibilities:

• Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
• Leads the adoption and sustainment of change initiatives and assesses adoption risks
• Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance
• Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders
• Develop and maintain executive-level reporting, dashboards, presentations and communications to inform decision-making and convey progress against strategic objectives
• Leverage SQL, Alteryx, and related tools to analyze complex data, uncover insights and support business and transformation initiatives
• Develop and maintain effective process documentation and control frameworks to ensure standardization, accuracy and alignment with enterprise standards

Required Qualifications:

• 5+ years of experience in Finance, consulting, transformation or reporting/analytics roles
• Self-starter with a strong controls mindset and demonstrated ability to proactively identify risks while strengthening processes
• Strong technical skillset, including expertise in SQL, relational databases and development of automated reporting and analytics solutions leveraging Alteryx Designer and Gallery
• Expertise in simplifying complex concepts, developing compelling narratives, and influencing stakeholders to drive informed decision-making.
• Demonstrated success managing ambiguity, balancing competing priorities and driving execution through collaboration.

Desired Qualifications:

• 10+ years of experience in Finance, consulting, transformation or reporting/analytics roles
• Presentation and communication skills, including experience presenting to executive leadership
• Experience working with Commercial Credit Underwriting, Loan Accounting and Data Domain applications (e.g. GUS, GMS, CreditCenter, WCADS, CRP)
• Experience developing executive-level presentations, dashboards and strategic communications.
• Bachelor’s degree in finance, Accounting, Business, Technology, or related field

Skills:

• Controls Management
• Issue Management
• Problem Solving
• Process Management
• Process Performance Measurement
• Monitoring, Surveillance, and Testing
• Policies, Procedures, and Guidelines Management
• Process Design
• Program Management
• Project Management
• Critical Thinking
• Influence
• Prioritization
• Process Mapping
• Collaboration
• Stakeholder Management
• Data Analytics
• Presentation Skills
• Reporting & Analytics
• Commercial Credit Business Acumen

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range

$121,000.00 - $149,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.