What you'll be doing...

What you’ll be doing….

• Product and roadmap support: Support product owners and business owners in shaping roadmaps, prioritising backlogs and translating demand into epics, user stories and outcomes.
• Business analysis and discovery: Lead discovery, process mapping, requirements definition, acceptance criteria and traceability from business need through to delivered outcome.
• Transformation and adoption: Assess stakeholder impact, readiness, training needs, operating model changes and success measures to embed change effectively.
• Stakeholder partnership: Facilitate workshops, prioritisation sessions and decision forums, building alignment between business, technology, PMO and suppliers.
• Delivery and governance alignment: Support sprint planning, UAT, business sign-off, dependency tracking, governance reporting and issue escalation.
• Insight and continuous improvement: Use data, process insight and stakeholder feedback to identify simplification, automation, control and value opportunities.

What success looks like….

• Business problems are clearly defined before delivery begins, reducing ambiguity, rework and delay.
• Product backlogs and roadmaps are prioritised against business value, risk, user impact and delivery effort.
• Requirements, user stories and acceptance criteria are clear, testable and linked to agreed outcomes.
• Change lands effectively with visible adoption, business ownership and measurable value.
• Stakeholders have confidence in priorities, decisions, risks and next steps.

A little bit about you...

A little about you….

• Strong business analysis experience across product, process, systems or transformation environments.
• Good understanding of product ownership support, roadmaps, backlogs, user stories and acceptance criteria.
• Experience working with senior stakeholders to shape requirements, options, decisions and business outcomes.
• Knowledge of delivery governance, UAT, process mapping, benefits, adoption and change readiness.
• Business Analysis, Product Owner, Agile or equivalent qualification or practical experience is desirable.

Behaviours and capabilities needed to be effective….

• Curious, analytical and able to shape unclear problems into practical next steps.
• Outcome-focused, keeping stakeholders anchored on value, adoption and operational impact.
• Confident facilitator who can challenge assumptions constructively.
• Clear communicator able to translate business and technology detail into accessible language.
• Collaborative, organised and comfortable working across multiple priorities and stakeholder groups.

A little bit more about us...
 

• We believe in building a diverse and inclusive culture and positive employee experience. 

• We are One Team, more than just ourselves.

• We are customer first, we understand, and help solve our customers’ problems.

• We Test & Learn, we are empowered to learn and grow, unafraid of change.

• We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

About our recruitment process….

1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.

2. You send in your application to let us know you’re interested.

3. We see your application, get excited, and give you a call.

4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.

5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.