Senior Product Owner

ScottishPower HQ, Glasgow (hybrid)

Salary from £59,200, plus up to 15% bonus, private healthcare & double-match pension

Help us create a better future, quicker!

ScottishPower is looking for a Senior Product Owner to help shape the future of customer and operational experiences. This is an opportunity to take ownership of products that deliver meaningful business outcomes, improve customer journeys, and support thousands of colleagues across the organisation.

What you will be doing

Working within our Centre of Excellence, you'll define product vision, set direction, and drive delivery from concept through to measurable results. You'll collaborate closely with stakeholders across business and technology, bringing together customer insight, operational needs, and strategic priorities to create products that deliver real value.

We're looking for someone who thrives in complex environments and enjoys turning ambitious ideas into practical solutions. You'll balance long-term product strategy with day-to-day delivery, making informed decisions that maximise customer impact, business value, and operational performance.

The role involves shaping product roadmaps, prioritising opportunities, and leading digital and business change initiatives. You'll work alongside teams across UX, architecture, development, testing, data, and operations to ensure products are aligned to both customer needs and business objectives. Strong stakeholder management and the ability to influence at all levels will be key to success.

What you will bring

We're interested in candidates with significant experience in Product Ownership, Product Management, or a related business change discipline. You'll have a track record of owning products from vision through to implementation and value realisation, alongside experience working in Agile environments and managing backlogs and roadmaps. Experience within utilities, energy, customer operations, contact centres, billing, payments, metering, sales, or digital environments would be particularly valuable. Knowledge of enterprise platforms such as SAP IS-U or SAP CRM is also desirable.

You'll stand out if you're naturally curious, enjoy challenging established ways of working, and are passionate about creating better experiences for customers and colleagues. You'll be comfortable using data and insight to guide decisions and have the ability to bring people together behind a shared vision.

Experience working with AI-enabled products, machine learning teams, or Generative AI solutions would be an advantage as we continue to explore opportunities to enhance the customer and colleague experience through emerging technologies.

This is a chance to influence products at scale, work with talented teams across the business, and contribute to the digital transformation of a critical industry. If you're motivated by solving real business problems and delivering outcomes that matter, we'd love to hear from you.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. 

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday purchase – perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers – save more and spread the cost of your technology purposes
• Count us in – pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to ‘nudge’ financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT 

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