Title:

Senior Medical Biller - Denials

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Patient Accounts

Time Type:

Full time

Weekly Hours:

37.5

FTE:

0.9375

Shift:

First Shift (United States of America)

Summary:

About the Role:
At Roswell Park, every patient interaction matters, including the work that happens behind the scenes. As a Medical Billing Specialist, you'll play an important role in helping ensure patient accounts are processed accurately and efficiently so that patients can focus on what matters most: their care.

This position is ideal for someone who enjoys solving problems, working with complex billing situations, and serving as a knowledgeable resource for teammates. You'll partner with clinical and administrative teams across the organization to ensure claims are coded correctly, billing issues are resolved promptly, and reimbursement processes move forward smoothly.

The starting annual salary for this position is $44,560 and this can include a full comprehensive benefits package. There will also be an additional geographic differential of $2.05/hr.

What You'll Do:
In this role, you will:
Review and analyze patient accounts to ensure accurate and timely billing
Prepare and submit claims to insurance carriers and other payers
Verify coding accuracy and make necessary corrections to support clean claim submission
Research and resolve complex billing issues to minimize delays and denials
Investigate open accounts and coordinate adjustments when appropriate
Collaborate with internal departments to clarify diagnoses, procedures, and billing information
Monitor reports and identify system issues that may impact billing performance
Assist with special projects, reporting requests, and backlog management activities
Support and train team members on billing processes and best practices
Serve as a resource for colleagues by sharing knowledge and helping troubleshoot challenges
Maintain accurate records, documentation, and reporting information

What You'll Bring:
We're looking for someone who combines strong analytical thinking with a passion for accuracy and customer service.

Successful candidates will have:
Experience in medical billing, patient accounting, revenue cycle, healthcare finance, or a related field
Knowledge of insurance billing processes and medical coding principles
Strong attention to detail and the ability to identify and resolve billing discrepancies
Experience researching issues, analyzing data, and making informed decisions
Excellent communication skills and the ability to work effectively with a variety of teams
Confidence navigating multiple systems, reports, and workflows
The ability to prioritize tasks and manage competing deadlines in a fast-paced environment
A collaborative mindset and willingness to support and mentor others
You'll Stand Out If You Have
Experience handling complex insurance claims, denials, or payment investigations
Experience training or onboarding team members
Knowledge of government payer programs and reimbursement processes
Previous experience working within a hospital, medical center, physician practice, or other healthcare setting

Who Will Be Successful in This Role?
You may be a great fit if you:
Enjoy investigating issues and finding solutions
Take pride in producing accurate, high-quality work
Are naturally organized and detail oriented
Like helping others learn and succeed
Thrive in an environment where every day brings new challenges to solve
Want your work to directly support patients and the delivery of exceptional care

Why You'll Love Working Here:
At Roswell Park, you'll be part of a team united by a mission to eliminate cancer's grip on humanity through compassionate patient care, groundbreaking research, and innovation.

When you join us, you'll find:
Meaningful work that supports patients and families during critical moments in their healthcare journey
A collaborative and supportive culture where your contributions are valued
Opportunities for professional growth, learning, and career development
The chance to work alongside dedicated experts committed to excellence
Comprehensive benefits designed to support your health, well-being, and future
A mission-driven organization where every role contributes to making a difference

Make an Impact:
If you're a detail-oriented billing professional who enjoys problem-solving, collaboration, and helping healthcare operations run smoothly, we'd love to hear from you. Join Roswell Park and help ensure that patients receive the best possible experience from care through reimbursement.

Qualifications:

Required Education and Experience

High School diploma or High School Equivalency diploma and the equivalent of two (2) years of full-time experience in medical billing and follow-up procedures or a related field.

NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) is committed to equal employment opportunity. We do not discriminate against employees, applicants, or job seekers on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, performance, and business needs. We are committed to maintaining a fair, respectful workplace where employees are valued for their contributions and supported in advancing our mission.

Reasonable Accommodation Request

RPCIC is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, employment process, or to perform your job, please contact [email protected] and provide information about your request and preferred contact method.

Our Core Values

RPCIC is committed to fostering an environment where patients, families, employees, volunteers, and members of our community are treated with dignity, courtesy, and respect. We believe our mission is strengthened when individuals contribute their experiences, perspectives, and ideas and work together toward a common purpose. Our actions are guided by our core values of Innovation, Integrity, Teamwork, Commitment, Compassion, and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected].