Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Senior Manager, you'll be responsible for owning and defining the ATM product strategy and delivering business outcomes by translating strategy into execution. You'll drive product enhancements, client adoption, and market differentiation through cross-functional leadership and customer-focused innovation.

What you'll be doing:

Product Execution & Delivery

• Own product roadmap execution for ATM driving capabilities.
• Translate strategic objectives into prioritized initiatives and product requirements.
• Partner with technology, operations, risk, and client teams to deliver product enhancements on time and with measurable impact.
• Own commercial relationship(s) with all required ATM Vendors (NCR, Diebold, Hyosung, Planet Payment, etc)

Customer & Market Insight

• Develop a deep understanding of client needs, competitive offerings, and market trends.
• Bring customer insights into roadmap decisions and commercialization activities.
• Act as the product SME for assigned capabilities and client discussions.

Commercial Growth

• Accountable and responsible for ATM P&L, cost efficiencies, revenue growth strategies
• Support growth objectives through increased client adoption, transaction volume, and feature utilization.
• Partner with Relationship Management, and Marketing teams to enable successful product launches and client engagement.
• Identify opportunities to drive client value, revenue generation and expand product usage.

Performance Management

• Monitor key product metrics including:
  • Volume growth
  • Revenue contribution
  • Client adoption
  • Utilization rates
  • Customer satisfaction
• Recommend corrective actions and optimization opportunities.

Cross-Functional Leadership

• Lead initiatives across Technology, Risk, Operations, Compliance, and Commercial teams.
• Manage stakeholder alignment and decision-making for assigned product areas.

What you bring:

• ATM product and strategy experience is required, ideally 10+ years
• Payments, banking, or fintech product management experience
• Product roadmap ownership and product delivery expertise
• P&L management and revenue growth accountability
• Cross-functional leadership across technology and business teams
• Vendor management experience
• Experience building and leading teams

What we offer you:  

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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