Key Responsibilities:

Merchandising Deployment & Program Execution

• Lead Nationwide Rollouts: Direct the planning, scheduling, staging, and physical installation of retail merchandising fixtures, endcaps, freestanding island displays, shop-in-shops, and interactive feature bays across national HE and DA retail channels
• Channel-Specific Adaptation: Partner with account teams to tailor deployment playbooks for diverse retailer environments—from consumer electronics big-box formats (Best Buy) to home improvement warehouse channels (The Home Depot, Lowe’s) and club channels (Costco, Sam’s Club)
• New Product Launch (NPL) Resets: Drive timely execution of seasonal resets and major NPL launches, ensuring synchronized floor readiness aligned with national marketing campaigns, commercial launch dates, and promotional windows
• Pilot & Prototyping Validation: Oversee field prototyping, test installations, and time-and-motion studies for new fixture concepts to validate build quality, install efficiency, electrical/network compliance, and ease of maintenance prior to mass deployment

Vendor Management

• Vendor Ecosystem Leadership: Manage relationships, contracts, and Statements of Work (SOWs) for fixture fabricators, logistics/warehousing partners, and national 3rd-party installation and field labor agencies
• SLA & Performance Governance: Establish rigorous Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and scorecards governing installation completion rates, first-time-right percentages, punch-list turnaround, and safety compliance
• Escalation & Issue Resolution: Serve as the central operational escalation point for field-level issues (e.g., missing hardware, store-level access restrictions, structural discrepancies) to minimize retail disruption
• Value Engineering: Partner with procurement and design teams to identify value-engineering opportunities in fixture construction, packaging, and installation methodologies without sacrificing brand equity

Cross-Functional Leadership & Reporting

• Financial Stewardship: Manage the deployment and installation MDF budget, ensuring cost efficiency, accurate Purchase Order (PO) administration, invoice reconciliation, and regular variance reporting
• Real-Time Visibility & Reporting: Leverage digital retail execution platforms and automated reporting dashboards to track installation progress, survey verification photos, and store-level sign-offs in real time
• Audit & Compliance Management: Execute post-installation compliance audits across store fleets, driving rapid remediation for punch-list items and maintaining pristine visual merchandising standards
• Internal Stakeholder Synergy: Partner closely with Retail Design, Product Marketing, Channel Sales, Supply Chain, and Category Management to align fixture specifications with merchandising guidelines and product roadmaps

Qualifications:

• Bachelor’s Degree in Business Management, Supply Chain, Engineering, or a related field is preferred
• Experience: Minimum of 12+ years of progressive experience in retail deployment, visual merchandising operations, retail project management, or fixture construction
• PMP or formal Project Management certification is a strong plus.
• Category Expertise: Proven track record managing multi-site rollout programs within Consumer Electronics (HE), Major Appliances (DA), or high-volume big-box retail environments
• Technical & Functional Competencies
• Retail Channel Acumen: In-depth understanding of retail store operations, commercial fixture installations, electrical/digital signage integration, and channel-specific compliance requirements across major U.S. retailers (Best Buy, The Home Depot, Lowe's, etc.)
• Vendor & Labor Oversight: Strong background directing third-party labor workforces, union/non-union installation teams, and logistics providers at a national scale (1,000+ doors)
• Software & Tools: Advanced proficiency in project management applications (MS Project, Smartsheet, Asana), data analysis tools (Advanced Excel, Power BI/Tableau), and retail audit/field management platforms