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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required (active TS/SCI clearance with Polygraph) for this role.

Location: Herndon, VA. This is an onsite role 5 days per week. This is NOT a remote position.

The Experience

• Salesforce National Security (SNS) builds and operates secure environments for government customers. As a Senior Technical Program Manager for GovCloud, you will own technical program management across new technical builds and other prioritized engineering initiatives.
• You will work closely with product, engineering, infrastructure, security, operations, and business leaders to turn strategic objectives into executable plans. You will manage critical dependencies and drive decisions that balance delivery commitments, technical constraints, and customer needs.
• You will own program strategy and execution for new GovCloud environment builds and related product and engineering initiatives, partnering across Salesforce to deliver capabilities for current and future government customers

What You’ll Actually Be Doing

• Establish program structures and build cross-functional consensus, aligning teams around GovCloud stakeholder priorities, strategic vision, and business objectives.
• Use technical, analytical, and Agile methods to guide and support software engineering teams throughout the project lifecycle.
• Lead program Steering Committee forums with key partners to guide critical decisions, clear blockers, and resolve operational challenges.
• Serve as the primary champion for business objectives and steer long-term program strategy.
• Build strong partnerships with key functional team members to keep the focus on business goals.
• Partner with cross-functional teammates to run workgroup alignment meetings that address tactical release issues, dependencies, team status, production issues, metrics, and achievements.
• Lead program and feature dependencies across multiple teams, scrum teams, functions, divisions, and partners.
• Identify potential roadblocks early and address them with urgency to keep project teams on track toward their delivery goals.
• Deliver monthly program evaluations and status updates during sprint reviews, covering goal progress, risk factors, and key concerns.
• Create a collaborative environment that fosters creativity, innovation, and learning.
• Act as a change agent across the enterprise, promoting the SNS Product and Technology strategy and inspiring organizational transformation.

You’re Our Person If...

• Must currently hold an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph (required).
• Have 4+ years of experience managing complex technical initiatives and projects from initiation to completion in a Software as a Service (SaaS) or Platform as a Service (PaaS) product development organization.
• Understand the product development and software development lifecycles, and apply Agile principles alongside traditional project management best practices.
• Have experience prioritizing, structuring, and managing individual and team deliverables in alignment with strategic objectives.
• Have experience leading cross-functional teams.
• Communicate clearly in writing and speech, and tailor your approach to build consensus with key stakeholders.
• Have experience driving results and aligning expectations across complex, matrixed, and cross-functional organizations.
• Have a track record of resolving challenges in coordinating distributed and global teams.

Even Better If...

• You have experience with Amazon Web Services (AWS) Dedicated Region air-gapped environment builds.
• You have strong analytical and troubleshooting skills, and sound judgment in navigating conflict and solving complex problems.
• You have experience using analysis to drive roadmap development and prioritization.
• You hold a Certified Scrum Master (or equivalent Agile) certification.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.This position requires a USA TS/SCI with Polygraph security access level.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $150,100 - $227,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.