Sobre esta vaga de Senior IT Project Manager - Technology na Makro PRO

Makro PRO · Presencial · Nawamin Road, Bangkok, Thailand

We are looking for an experienced Senior Technical Project Manager to lead complex, enterprise-scale technology implementation and system integration projects. The role owns the full end-to-end project lifecycle — from business need identification, business case and budget preparation, vendor sourcing and commercial/contract coordination, requirement gathering and solution design, through development, system integration, testing, deployment, go-live, stabilization and project closure.

The ideal candidate has strong technical understanding and is comfortable managing multiple interconnected systems, internal technology teams and external vendors. Strong English communication is required for working with and governing international vendors and stakeholders. Retail or eCommerce experience is an advantage, but not mandatory.

Key Responsibility:

1. Project Initiation & Business Case

Work with business stakeholders to define business needs, scope, expected benefits and success criteria.
Develop business cases, project budgets, resource requirements and approval materials.
Establish project scope, timeline, governance and delivery approach.

2. Vendor Sourcing & Commercial Management

Lead or coordinate vendor sourcing, RFP/RFQ, technical/commercial evaluation and vendor selection.
Work with Procurement, Finance and Legal on commercial negotiation, SOW and contract finalization.
Manage vendor commitments, deliverables, performance and accountability throughout the project.

3. Requirements & Solution

Drive business and technical requirements with Business, Product, Technology and vendors.
Ensure requirements are translated into an executable end-to-end solution across all impacted systems.
Work closely with architects and engineering teams to review solution design, APIs, integration flows, data dependencies and technical feasibility.

4. Technical Implementation & System Integration

Lead complex implementations involving multiple systems, platforms, APIs and vendors.
Manage development, environments, integration dependencies, SIT, end-to-end testing and UAT.
Identify cross-system risks and ensure issues are managed based on their end-to-end business and technical impact.

5. Deployment & Production Readiness

Own cutover planning, go/no-go readiness, deployment and hypercare.
Drive production issue resolution, root cause analysis (RCA) and stabilization.
Ensure successful transition to operations/BAU and formal project closure.

6. Project Governance

Own project scope, timeline, budget, RAID, dependencies, change control and resource tracking.
Lead Steering Committees and working sessions with clear status, risks, options and decisions required.
Govern local and international vendors/stakeholders and drive accountability across all parties.

Requirements

Bachelor’s degree in IT, Computer Science, Engineering, Business or related field.
5–10+ years of experience in Technical Project Management, IT Project Management or complex technology implementation.
Proven experience managing complex multi-system implementation and/or system integration projects.
Good practical understanding of APIs, system integration, data flows, application dependencies, environments, testing and production deployment.
Able to communicate effectively with engineers, architects and vendors and challenge technical solutions when required.
Experience managing the end-to-end project lifecycle, including business case, vendor sourcing, requirements, implementation and go-live.
Strong vendor, stakeholder, budget and project governance experience.
Good English communication skills, with the ability to lead meetings and governance with international teams/vendors.
Retail, eCommerce, OMS, Payment, Inventory/WMS, Fulfillment or other transaction-platform experience is a plus.
PMP, Agile, Scrum or other relevant certifications are a plus, but not required.

Key Competencies

Technical PM mindset
End-to-End Ownership
System Integration
Structured Problem Solving
Vendor Management
Stakeholder Governance
Commercial Awareness
Strong English Communication
High Accountability

What We Offer

True End-to-End Ownership – Own projects from business case and vendor selection through implementation, go-live and stabilization.
Complex, Enterprise-Scale Technology – Lead large-scale, multi-system integration projects supporting high-volume retail and digital platforms.
High Business & Leadership Exposure – Work directly with senior management, business leaders, technology teams and key partners.
Regional & Global Collaboration – Lead and govern international technology vendors and partners across markets.

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Sobre a Makro PRO

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia

Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times

We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals

But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work

In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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